Efficient Finance Professional with robust background in processing. Proven ability to streamline workflows and ensure compliance with regulatory standards. Demonstrated expertise in data management and quality assurance.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Garnishment Processor/Specialist
One Source Virtual
10.2019 - Current
Highly Skilled in customer service and work from home or office environment
Excellent with numbers
Confidentiality
Implemented consistent documentation practices for record-keeping purposes, resulting in increased organization within the department.
Large Volume Customer Service
On-going training
Data entry
Provided expert guidance on complex garnishment matters, assisting colleagues in navigating challenging situations.
Software and Equipment: Saleforce, Workday, Adobe Pro, Microsoft Office Suite, TaxEx
Maintained accurate records and ensured timely completion of all necessary paperwork.
Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
Process batches for large volume garnishment payments across all states and Canada
Refund/Reissue payments
Payroll Specialist/Administration
City of Watauga
06.2017 - 10.2019
Highly skilled in full cycle payroll, execution of documents, public relations, administrative support, email correspondence, employee relations, customer service, de-escalation, budgets, reconciliations, insurance, tax laws, government accounting, mathematical issues, daily deposits, journal entries, analytical reports, PTO reconciliation, insurance, retirement, Payables, state and federal laws and compliance, garnishments
State and Federal Tax Filings
Software: INCODE 10, MS Office Outlook Adobe, Power Point, Excel
Other Duties: New Hires, Record, Retention, Benefits, Phones, Filing
Supervisor: Deby Woodard (817-913-0880)
Okay to contact this Supervisor: Contact me first
Personal Assistant
THR Services
05.2004 - 05.2017
Record keeping, spreadsheet creation, tax preparation, scheduling, errands, and time management
Developed good business relationships with clients and earned their trust
Solved problems and helped establish routines and processes
Maintained confidentiality
Organized many tedious aspects of the client's day to provide a better work life balance
Owner/Operator
Duties: Owner/Operator of company, Set up personal finances, maintained personal taxes, and kept record of domestic employees, Arranged travel, scheduling, errands, calendar organization, outlook, and mail distribution, Organization of home office spaces, set up filing systems, created spreadsheets
Office Assistant/Payroll Specialist
Bigelow and Company Accountants
10.1997 - 09.2003
Highly skilled in the payroll and human resource process of various types of employees, customer service, telecommunications, correspondence, understanding federal and state laws, typing, ten key and general office equipment, confidentiality, petty cash, personal income tax preparation, corporate tax preparation, filing, incoming and outgoing calls, front desk reception, client relations, journal entries, balancing
Built healthy and productive relationships with clients
Processed and maintained accurate manual and computerized payroll records and processes
Met hard dead lines, worked well under pressure, and maintained a professional attitude
Supervisor: Thomas Bigelow (920-498-9400)
Okay to contact this Supervisor: Contact me first
Office Manager
JBS Packing
01.1995 - 01.1997
Customer service, contract workers, inventory, accounts payable, cash payouts, petty cash, receivables, bank reconciliations, journal entries, mail distribution, DOT filings, phones, office supplies, insurance, human resources
Efficiently managed the administration office of a processing plant
Worked closely with company accountant to maintain and manage all aspects of financial procedures
Effectively built relationships with staff and contract workers
Education
Some College - Accounting
Lamar University
Beaumont, TX
05.1992
Skills
Customer service
Problem solving
Trouble shooting
Acquisition
Execution of time sensitive materials
Daily correspondence
Ability to read and understand federal and state level court documents
Human Resources Service Center Specialist at One Source Virtual/Workday Consulting SVCHuman Resources Service Center Specialist at One Source Virtual/Workday Consulting SVC