Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tara Rosales

Tara Rosales

Eagle,ID

Summary

Customer-driven professional with dynamic safety and service skills. Highly effective in diffusing volatile customer situations. Known for best-in-class customer service and top-notch friendliness. Provide a comfortable environment with a friendly demeanor and top notch customer relationship skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Real Estate Advisor

Windermere Powerhouse Group
01.2018 - Current
  • Communicate with clients to understand property needs and preferences.
  • Provide mentorship to new agents
  • Demonstrate exceptional prospecting skills by identifying leads through marketing, networking and referrals
  • Participate and excel in on-going training events including Ninja selling and Elevate
  • Leverage market knowledge and analysis to provide guidance and advice on best options for clients.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Closed over $8M in real estate transactions.
  • Achieved 90% of sales through repeat clients or client referrals.
  • Establish positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.

Aesthetic Consultant

Bullock Aesthetics
01.2016 - 01.2020
  • Provided exceptional customer support helping to achieve 90% customer retention rate.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Maintained overall safe work environment with employee training programs and enforcement of health and safety procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Hit aggressive monthly sales targets helping to grow revenue by 800%

Office Manager

Reblume Medical Aesthetics
01.2013 - 01.2016
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Controlled finances lowering costs by 27% and keeping business below operating within budget.

Education

Real Estate ABR, ALC, CRS, SRS - Real Estate

Boise Regional Real Estate
Boise, ID
2020

Real Estate License - Real Estate

Idaho Real Estate School
Boise, ID
2018

Certified Medical Assistant License - Medical Assisting

Carrington College
Boise, ID
2015

Skills

  • Verbal and Written Communication
  • Adult AED and CPR
  • Public Interaction
  • Safety Procedures
  • Issue Resolution
  • Sales Expertise
  • Company Culture and Values
  • Food and Beverage Service
  • Guest Services
  • Coaching and Training
  • Conflict Mediation
  • Critical Thinking

Certification

  • Ninja Sales Training
  • Elevate Customer Service Training

Timeline

Real Estate Advisor

Windermere Powerhouse Group
01.2018 - Current

Aesthetic Consultant

Bullock Aesthetics
01.2016 - 01.2020

Office Manager

Reblume Medical Aesthetics
01.2013 - 01.2016

Real Estate ABR, ALC, CRS, SRS - Real Estate

Boise Regional Real Estate

Real Estate License - Real Estate

Idaho Real Estate School

Certified Medical Assistant License - Medical Assisting

Carrington College

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