Tara Rotter
Summary
Results-driven professional with expertise in regulatory compliance, legal management, and third-party debt collection. Optimized vendor strategies and assessed operational risks to recover misappropriated funds, enhancing financial stability. Focused on identifying security vulnerabilities and streamlining workflows, while delivering actionable audit insights to executive leadership. Leveraged data analytics for ongoing process improvement, ensuring alignment with regulatory standards.
Overview
19
19
years of professional experience
Work History
Senior Audit Manager
Stillman Law Office, P.C.
Farmington
06.2024 - 03.2026
- Conducted 45+ annual audits of client collection agencies and law firms, identifying strategic remediation goals within the firm process, and ensuring adherence to the Consumer Financial Protection Bureau (CFPB) requirement, the Federal Trade Commission (FTC), and internal policies.
- Developed detailed audit report responses, addressing control weaknesses and implementing improvements that increased operation efficiency by 30%.
- Analyzed vendor policies and processes, addressing control weaknesses and implementing improvements that increased operational efficiency by 30%.
- Presented audit findings and practical remediations to executive leadership, driving strategic improvements in compliance, and promoting a culture of accountability. Maintained expert-level knowledge of evolving laws and regulations impacting third-party debt collections, anticipating addressing industry trends to mitigate compliance risks.
- Streamlined audit methodologies, improving compliance monitoring effectiveness by 45%, and ensuring alignment with statements of work and risk management employees.
External & Internal Audit Manager
Glasser & Glasser, PLC
Norfolk
08.2007 - 03.2024
- Directed end-to-end client audits, achieving less that 5% findings across all reviews and maintaining a 95% audit pass rate for over a decade.
- Spearheaded compliance initiatives, detecting and resolving virtual issues while introducing preventative safeguards that reduced future non-compliance risks by 75%.
- Revamped internal policies to meet regulatory mandates and client requirements, ensuring audit readiness and operational excellence.
- Evaluated compliance data to identify trends, achieving 55% improvement in audit performance year-over-year.
- Enhanced collaboration with clients and vendors, reducing audit cycle times by 25% and fostering accountability and continuous improvement.
- Executed detailed subcontractor vendor audits, uncovering and rectifying process gaps, which improved compliance adherence by 45%.
Education
Associate of Applied Science - Paralegal Studies - General Practice
Tidewater Community College
Norfolk, VA05-2007
Associate of Applied Science - Paralegal Studies - Litigation
Tidewater Community College
Norfolk, VA05-2007
Skills
- Audit management
- Compliance monitoring
- Regulatory compliance
- Risk assessment
- Internal controls
- Policy development
- Data analysis
- Vertican CLS Collection System
- Provana IPACS Compliance Management System
- Microsoft Tool
- Chat GPT Tool
Timeline
Senior Audit Manager
Stillman Law Office, P.C.
06.2024 - 03.2026
External & Internal Audit Manager
Glasser & Glasser, PLC
08.2007 - 03.2024
Associate of Applied Science - Paralegal Studies - General Practice
Tidewater Community College
Associate of Applied Science - Paralegal Studies - Litigation
Tidewater Community College