Tara Sagely
Coweta,OK
Summary
Efficient multi-tasker Communication skills Always willing to learn new things Problem solver Ability to work under pressure Time management Strong work ethic Creative thinker Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Hardworking Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Overview
19
19
years of professional experience
Work History
Fulfillment Center Associate
AFE Pack
09.2020 - Current
- Pack orders for customer shipments
- Inspect each item to ensure customer received what they ordered (no broken sets/master packs)
- Follow proper AFE quality checks, damage, overage, and missing item procedures
- Ensure station is fully stocked and clean at EOS
- AFE Slam operator
- Perform slam operating procedures on any item throughout AFE
- Monitor slams on AFE 1 and AFE 2
- Problem Solving
- Lead of the problem solve department
- Ensure problem solve bucket by EOS that it’s below 250 units and maintained consistently
- Maintain a consistent problem solve bucket under 200 units at EOS at all times
- Best problem solve bucket numbers by EOS was a 88
- Maintain constant communication with leadership about dwells and CPT’s throughout outbound
- Consistently looking for ways to improve quality on DPMO
- Process damages, broken sets and master packs
- Making sure all customer shipments are processed in a timely matter in AFE 1 and AFE 2
- Making sure all customer shipments are processed in a timely matter for Smart pac, Poly, CW1000, PPMix, and Singles
- Trained on CPT’s and Dwells
- Trained20+ AA’s on basic problem solving skills
- SmartPack slam operator
- Perform slam operating in any item through Smartpac
- ICQA:
- Making tickets to escalate quality in product due to Briken sets, Master packs, Transparency code issues, Vendor fraud, etc
- ICQA problem solve, Hazmat
- Damageland IB:
- Processing damages, Hazard spills, Hazard contamination,broken items, etc
- Adding, removing, moving and deleting damaged items from totes.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
Inspector in Quality Assurance and Quality Control
DaPro Rubber
10.2018 - 09.2020
- Completed precise measurements using special tools.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Assistant Store Manager
Payless Shoe Source
06.2004 - 05.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Pacific Career & High School
North Highlands, CA05.2002
Skills
- Bilingual, English - Spanish
- Warehouse Fulfillment
- Effective Listening and Communication
- Workplace Safety
- Containment Cleaning
- Critical Thinking
- Exceptional Time Management Skills
- Enter Data
Timeline
Fulfillment Center Associate
AFE Pack
09.2020 - Current
Inspector in Quality Assurance and Quality Control
DaPro Rubber
10.2018 - 09.2020
Assistant Store Manager
Payless Shoe Source
06.2004 - 05.2018
High School Diploma -
Pacific Career & High School
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