Tara Schutt
Milton
Summary
Dynamic Deli Manager with a proven track record at Giant Food Stores, excelling in inventory management and customer service. Achieved significant sales growth through innovative merchandising strategies while fostering a collaborative team environment. Expert in food safety compliance, effectively training staff to maintain high standards and enhance customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deli Manager
Giant Food Stores
08.2015 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Observed quality assurance standards to optimize freshness of deli products.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Inventoried food products and associated materials on weekly basis.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set schedules for [Number] staff by planning and designating shifts and hours.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
- Implemented cost-saving measures by carefully managing labor hours, reducing overtime expenses.
- Developed pricing strategies to maximize profits while maintaining customer satisfaction.
- Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
- Stayed current on industry trends to ensure the deli offered competitive products and services to customers.
- Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.
- Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
- Organized special events such as tastings or promotions, driving increased foot traffic to the department.
- Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
- Optimized layout of deli counter for better product visibility and accessibility, enhancing customer shopping experience.
- Analyzed sales data to identify trends and adjust product offerings accordingly, boosting overall sales.
- Developed and launched successful marketing campaign for new deli products, significantly increasing foot traffic.
- Enhanced customer loyalty with meticulous attention to special requests and preferences in deli orders.
- Improved team morale by implementing system for staff recognition and rewards based on performance and customer feedback.
- Fostered culture of excellent customer service, leading to noticeable increase in repeat customers.
- Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
- Managed scheduling efficiently, ensuring deli was adequately staffed during peak hours without overspending on labor.
- Streamlined inventory management to reduce waste, ordering perfect amount of stock based on forecasted sales.
- Implemented customer feedback system to gather insights, directly leading to menu improvements and service enhancements.
- Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
- Conducted regular product tastings with staff to ensure deep product knowledge and passionate customer recommendations.
- Executed waste reduction plan by repurposing near-expiry products into creative dishes, contributing to both sustainability and cost savings.
- Coordinated daily operations, ensuring efficient workflow and timely preparation of deli items for customer satisfaction.
- Collaborated with kitchen team to develop new and innovative deli recipes, attracting broader clientele.
- Reduced employee turnover by creating supportive work environment and offering competitive wages and benefits.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Controlled food costs and managed inventory.
- Monitored food preparation, production, and plating for quality control.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Directed food preparation and cooking activities to meet health and safety standards.
- Supervised food presentation and plating to enhance visual appeal.
- Planned and executed promotions and special events in close collaboration with management.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Education
Bachelor of Arts - Health And Human Servicees
University of Arizona
Tucson, AZ02-2015
Skills
- Customer service
- Employee supervision
- Task delegation
- Inventory management
- Team direction
- Ordering supplies
- Food safety compliance
- Staff training
- Product rotation
- Merchandising strategies
- Sanitation standards
- Scheduling coordination
- Sales promotion
- Promotional planning
- Worker scheduling
- Merchandise replenishment
- Cleaning & sanitation
- Display upkeep
- Customer complaint handling
- Deli product packaging
- Point-of-sale system
- Team collaboration
- Worker training
- Food safety
- Opening and closing procedures
- Staff management
- Food safety understanding
- Disciplinary Write-ups
- Safety training
- Supplies purchasing
- Supply ordering
- Work schedule creation
- Cash handling
- Schedule coordination
- Service training
- Inventory controls
- Kitchen staff supervision
- Food production management
- Cooking
- Equipment inspection
- Production reporting
- Timesheet organization
- Work area inspection
- ServSafe food manager
- Food portion specification
- Teamwork
- Teamwork and collaboration
Certification
RAMP Certification
Safe Server Certification
Timeline
Deli Manager
Giant Food Stores
08.2015 - Current
Bachelor of Arts - Health And Human Servicees
University of Arizona
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