TARA SCOLESE
Orchard Park
Summary
Accomplished professional with three decades of experience in driving key initiatives across various sectors. Extensive project management background with over 15 years of ensuring project success through stakeholder engagement and team collaboration. Expertise in managing diverse teams to implement organizational changes and software solutions. Dedicated to fostering talent and enhancing team performance through effective leadership and training.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Public Safety Dispatcher
Orchard Park Police Department
Orchard Park
09.2018 - Current
- Leveraged 911 software and Computer Aided Dispatch systems to prioritize dispatch based on resource needs and call severity.
- Trained and mentored new public safety dispatchers on managing high-stress situations with discretion and urgency.
- Increased social media engagement by 300% during November 2022 snowstorm, providing timely updates to the public.
- Contributed as a peer support team member, certified in Assisting Individuals in Crisis and Group Crisis Intervention Teams.
- Enhanced departmental procedures as first telecommunications member of Orchard Park Police Department Standard Operating Procedures Committee.
- Participated in Social Media Public Relations Unit to disseminate information during public safety emergencies, keeping command staff informed.
- Identified relevant information for public dissemination during emergencies to ensure community awareness.
- Operated radio communications to coordinate efficient dispatch of emergency services during critical incidents.
Project Manager
FSTRF
06.2004 - 08.2015
- Promoted to oversee multiple software projects within budget, utilizing strong project management skills.
- Managed a support team of 20, supervising recruitment, workload assignment, training, and performance reviews.
- Developed annual budget forecasts for staffing, equipment, and supplies while maintaining budget compliance.
- Created and delivered training curricula through a learning management system to streamline onboarding processes.
- Gathered technical requirements from clients for software projects, proposing effective solutions to meet needs.
- Coordinated with vendors and staff to ensure compliance with FDA and international documentation standards.
- Evaluated learning management systems to select an accessible solution for diverse departmental needs.
- Implemented project tracking systems, enhancing accountability and ensuring teams met deadlines.
Data Manager
FSTRF
06.2001 - 06.2004
- Oversaw creation, maintenance, and dissemination of documents, including reports and presentations.
- Delivered presentations to upper management and external stakeholders as required.
- Aligned clinical data management operations with FDA regulations, ensuring compliance through careful interpretation.
- Analyzed work standards and procedures to recommend updates and streamline processes.
- Developed documentation for grant submissions, detailing research methodologies for statistical reporting.
- Trained new and existing staff on process changes, enhancing knowledge through structured programs.
- Identified staffing needs, scaling team by 18 to accommodate patient accrual increase from 3,500 to 10,000 for clinical trial.
- Conducted comprehensive analysis of software requirements and workflows, negotiating budgets for new systems.
Pit Crew Member
LOE Motorsports
North Tonawanda
03.1994 - 02.2002
- Analyzed race data to enhance operational efficiency and outcomes.
- Coordinated with crew to implement real-time pit stop strategies during races.
- Managed racing schedules and logistics for multiple events efficiently.
- Trained new team members on safety protocols and proper pit crew techniques.
- Maintained and cleaned racing vehicles between events to ensure top performance.
- Facilitated communication between drivers and support crew throughout events.
- Collaborated with team members to optimize equipment and tools for performance.
- Minimized time spent in pits while delivering quality service through teamwork.
Office Manager/Dental Assistant
Dr. Gary R. McBride D.D.S.
01.1993 - 01.2001
- Oversaw daily operations of dental practice, ensuring smooth workflow and patient satisfaction.
- Scheduled patient appointments and coordinated treatment plans to optimize service delivery.
- Ensured compliance with health regulations and safety protocols across all operations.
- Managed office inventory and placed supply orders to maintain adequate stock levels.
- Tracked invoices and payments to ensure accuracy in accounts receivable and payable.
- Handled front desk operations, greeting visitors and directing inquiries effectively.
- Trained new dental assistants on protocols, procedures, and office policies for consistent performance.
- Assisted dentists during procedures, providing chair-side support to enhance patient comfort.
Education
Bachelor of Business Administration - Human Resources Management
Liberty University
Lynchburg, VA11.2025
Associate of Applied Science - Business Administration
Erie Community College
Williamsville, NY12-1992
Bachelor of Science - Management Information Science/Systems
Medaille College
Buffalo, NYSkills
- Customer success management
- Support team leadership skills
- Project oversight and management
- Procedure development expertise
- Process enhancement techniques
- Data collection methodologies
- Database administration capabilities
- Software implementation strategies
- Onboarding and training initiatives
- Project scheduling proficiency
- Staff recruitment processes
- Inter-departmental collaboration skills
- Federal regulations knowledge base
- FDA compliance expertise
- Budget oversight and management skills
- Microsoft Office proficiency
- Project management software expertise
- Database analysis and query language skills
- CAD system knowledge
- NCIC database familiarity
- MediDATA system experience
- RapidSOS system understanding
- Communication effectiveness
- Training program development
- Crisis management techniques
- Emergency response planning
Certification
NY State EMT Basic (10 years experience)
NY State Firefighter I
IS-100, 200, 700
NY State Firefighter I
IS-100, 200, 700
Volunteer Experience
Volunteer Fire Fighter/New York State EMT, Orchard Park Fire Company, NY, 01/01/12, 12/31/25
Timeline
Public Safety Dispatcher
Orchard Park Police Department
09.2018 - Current
Project Manager
FSTRF
06.2004 - 08.2015
Data Manager
FSTRF
06.2001 - 06.2004
Pit Crew Member
LOE Motorsports
03.1994 - 02.2002
Office Manager/Dental Assistant
Dr. Gary R. McBride D.D.S.
01.1993 - 01.2001
Bachelor of Business Administration - Human Resources Management
Liberty University
Associate of Applied Science - Business Administration
Erie Community College
Bachelor of Science - Management Information Science/Systems
Medaille College