Tara Shepherd
Project Support Professional
North Wilkesboro,NC
Summary
Authorized to work in the US for any employer Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work History
Service Coordinator
Lowe’s Companies, Inc
Wilkesboro, NC
03.2021 - Current
- I assist consumers with installation projects as well as our installers and stores
- Tracking purchase orders, providing ETAs, advising of delivery dates and installation dates
- Contacting vendors for updates on purchases orders and obtain ETAs for purchase orders
- Create Work Orders for issues endured during installation such as projects not being completed to customers satisfaction, incomplete projects, damaged product, missing product
- Coordinate with permit inspectors to ensure the permit has been received, reviewed, uploaded and passed at end of project completion
- I communicate with the customers, stores , installers and vendors via Avaya and email.
Legal Assistant
Brock & Scott PLLC
Wilkesboro, NC
2020.01 - 2020.06
- Received, reviewed, processed and tracked all documentation and requests relating to matters referred from departments, divisions and other clients that were assigned to my workload
- This included establishing and maintaining files, researching and compiling background on issues, communicating with the appropriate person/departments, drafting and preparing correspondence, agreements, contracts and other documents as directed by the attorney
- I was laid off due to COVID-19
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Revised and finalized letters, briefs, and memos.
- Communicated pertinent information to clients via phone, email, and mail.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Organized documents to manage paper and electronic filing systems of clients.
Accounting Coordinator/ Vendor Maintenance
LOWES COMPANIES
Wilkesboro, NC
10.2000 - 12.2019
- To ensure the vendor's and other teams within Lowe's Companies information is up to date
- I assist other
- Lowe's teams with issues they may have with vendors so they feel confident that their issues are resolved within a timely manner
- It is very important to me to make sure I give them the dedication needed to assist them
- Below are a few details of the jobs I currently handle
- Updating vendor's information (terms, tax information, contact information) - Setting new vendors up in the system for payment, Answering internal and external vendor questions, researched processing problems contact internal departments and outside vendors to resolve problems and expedite payments
- Review documents for accuracy as well as required approvals
- Profile Report (modifying, deleting profile records in APN)
- EFT Report (contacting vendors to confirm new bank information, entering the information into an
- Excel spreadsheet, printing the report from the EFT database & Mainframe)
- Clerical, customer relations, email, fax, filing and mail
- Assisted with month end closing
- Assisted with gathering data/testing for third party audits
- Contacted vendors concerning billing and payment issues.
Education
HIGH SCHOOL DIPLOMA - undefined
WEST WILKES HIGH SCHOOL
01.1990 - 01.1993
Skills
Accounts Payableundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Service Coordinator
Lowe’s Companies, Inc
03.2021 - Current
Legal Assistant
Brock & Scott PLLC
2020.01 - 2020.06
Accounting Coordinator/ Vendor Maintenance
LOWES COMPANIES
10.2000 - 12.2019
HIGH SCHOOL DIPLOMA - undefined
WEST WILKES HIGH SCHOOL
01.1990 - 01.1993
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