Tara Sims
Coral Springs,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Star Seal Of Florida
08.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Patient Access Representative
Holy Cross Hospital
08.2016 - 01.2020
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Resolved patient billing issues in line with established guidelines.
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
- Answered incoming calls, scheduled appointments and filed medical records.
Customer Service Representative
MDVIP
05.2014 - 03.2016
- Maintains various departmental logs, spreadsheets and reports
- Handled customer inquiries and suggestions courteously and professionally.
- Cross-trained and backed up other customer service managers.
- Accurately documents all phone call and processing actions in member files.
- Processes invoices, receipts, cancellations and reinstatements.
- Processes new member applications.
Education
Associate of Science - Health Information Management
Broward College
Coconut Creek, FL01.2020
High School Diploma -
Blanche Ely High School
Pompano Beach, FL06.2009
Skills
- Phone Call Answering
- Bookkeeping
- Critical Thinking
- Administrative Support
- Account Balancing
- Mail Management
- Spreadsheets
- Documentation
Timeline
Administrative Assistant
Star Seal Of Florida
08.2018 - Current
Patient Access Representative
Holy Cross Hospital
08.2016 - 01.2020
Customer Service Representative
MDVIP
05.2014 - 03.2016
Associate of Science - Health Information Management
Broward College
High School Diploma -
Blanche Ely High School
Similar Profiles
Nicole FreitasNicole Freitas
Sales Associate at Aim Star Florida IncSales Associate at Aim Star Florida Inc
Justin GreenJustin Green
Regional Sales Director at Florida 5 Star RoofingRegional Sales Director at Florida 5 Star Roofing
Shubham MishraShubham Mishra
Sales Engineer & Tender Executive at Apollo trade limited ( sale industrial machinary product lubricant seal, oil seal ,o ring ,v ring,Sales Engineer & Tender Executive at Apollo trade limited ( sale industrial machinary product lubricant seal, oil seal ,o ring ,v ring,
Nicolle LascicheNicolle Lasciche
Sales Associate at Electricos Yusti S.A.SSales Associate at Electricos Yusti S.A.S
Tierenney GarrisonTierenney Garrison
Assistant Nurse Manager at Delray Medical CenterAssistant Nurse Manager at Delray Medical Center