Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Singleton

Conway,SC

Summary

Qualified Member Services Representative with many years in fast-paced customer service and call center environments. Personable and professional under pressure. Helpful Member Service Representative diffusing volatile customer situations, generating additional revenue, and building productive relationships with both staff and customers. Customer-centered and friendly professional with extensive background maintaining customer satisfaction and contributing to company success goals. Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive, and adaptable to changing conditions. Proficient in logistics regulations and procedures.

Overview

18
18
years of professional experience

Work History

Member Service Representative

Horry Electric
Conway, SC
04.2006 - Current
  • Assisted with the opening of new accounts and processed account maintenance requests.
  • Attended training sessions regularly to stay abreast of changes in company policies or procedures.
  • Answered incoming calls regarding membership benefits and services.
  • Provided guidance to members on how best to use products or services offered by the organization.
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.

Education

Associate of Applied Science - Business Administration

Horry George Town Technical College
Conway, SC
05-2025

Skills

  • Complaint Handling
  • Issue Resolution
  • Customer Service
  • Customer Support
  • Professional phone voice
  • Analytical Skills
  • Organizational Skills
  • Time management abilities
  • MS Office

Timeline

Member Service Representative

Horry Electric
04.2006 - Current

Associate of Applied Science - Business Administration

Horry George Town Technical College
Tara Singleton