Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Pace Setter
Generic

Tara Smith

Yuma,AZ

Summary

Dynamic professional with extensive experience in store operations at Marshalls, excelling in customer service and loss prevention strategies. Proven track record of enhancing team productivity and boosting sales performance through effective delegation and training. Committed to maintaining workplace safety while fostering a positive shopping environment.


Overview

2026
2026
years of professional experience

Work History

Key Carrier

Marshalls
2022 - Current
  • Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
  • Boosted sales performance with consistent promotion of products and services to customers during transactions.
  • Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
  • Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
  • Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
  • Demonstrated exceptional leadership qualities by motivating team members towards shared objectives while maintaining high morale levels among staff.

Loss Prevention Officer

Tj Maxx Dept Store
2020 - 2022
  • Completed incident reports and activity logs for accurate, current records.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
  • Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
  • Observed video surveillance systems for prompt emergency response.
  • Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.

Polo Specialist

Dillards Department Store
2010 - 2020
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Salon Manager

Jcpennys
2001 - 2010
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

GED -

Calvary Baptist
Yuma, AZ

Skills

  • Store operations
  • Employee scheduling
  • Store maintenance
  • Delegation
  • Loss prevention strategies
  • Customer service
  • Workplace safety
  • Customer service management
  • Inventory monitoring
  • Sales proficiency

Accomplishments

  • Achieved Pace Setter Award 13 times by maintaining sales and bringing the company $300,000 in sales with accuracy and efficiency.
  • Exceeded monthly quota 13 times.
  • Awarded “Employee of the Month” 4 times, by going above and beyond; excelled in position
  • Was promoted from sales associate to a specialist based on work ethic
  • Went from sales associate to loss prevention for being observant of store operations and helped prevent skrinkage

Timeline

Key Carrier

Marshalls
2022 - Current

Loss Prevention Officer

Tj Maxx Dept Store
2020 - 2022

Polo Specialist

Dillards Department Store
2010 - 2020

Salon Manager

Jcpennys
2001 - 2010

GED -

Calvary Baptist

Pace Setter

Pace setter is an award based on sales the employee brings to the store (Dillards). In order to obtain this award you must bring in a minimum of $300,000 of revenue yearly to the store. 

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