Tara Smith
Prosper,TX
Summary
Strategic account management professional with proven track record of driving client success and optimizing business relationships. Expertise in developing and implementing strategic plans, identifying growth opportunities, and delivering tailored solutions. Strong focus on team collaboration and adaptability, ensuring consistent achievement of goals and high client satisfaction. Known for excellent communication, negotiation, and problem-solving skills.
Overview
15
15
years of professional experience
Work History
EVMS Strategic Account Manager
AHTG
11.2023 - Current
- Served as the primary point of contact for all account-related matters, building trust with key decision makers.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
- Suggested solutions and innovative ideas to meet client needs.
- Lead the procurement of contractors for clients across the country.
- Direct and provide leadership to the Account Management teams serving hiring managers at hospital systems nationwide.
- Act as the primary liaison with staffing agencies for requisition engagement, screening, and hiring.
MSP Account Manager
AMN Healthcare/Shiftwise
08.2018 - 11.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Interfaced with healthcare organization's departmental leadership, OTM, staffing teams, and vendor representatives.
- Streamlined processes for time collection, approval, invoicing, and reporting tasks.
- Facilitates communication between ShiftWise and Health System for seamless supplier coordination.
Onsite Manager
AppleOne Employment Services
02.2013 - 03.2018
- On-Site (Support National Account, Fortune 100) Talent Acquisition, Continent Workforce
- Managed vendor partnerships through oversight of candidate screening, billing processes, and assignment closures.
- Uploaded profile summaries into VMS tool and coordinated team interviews.
- Exceeded hiring objectives through effective pipeline management.
- Facilitated HR processes such as onboarding and offboarding.
- Partnered with the MSP team to ensure optimal staffing for every position.
Client Services Manager
AppleOne Employment Services
02.2011 - 02.2013
- Recruited talented staff through structured interview techniques.
- Conducted consistent hiring, evaluating the qualifications and abilities of new employees.
- Matched candidates with potential roles and extended job offers.
- Worked with management to develop job requirement descriptions attracting skilled employees.
- Streamlined candidate assessment through customized team and single interview strategies.
- Collaborated with management to enhance hiring processes, ensuring alignment with company requirements.
- Collaborated with leadership to execute talent acquisition initiatives.
Education
Bachelor of Arts -
University of North Texas
Denton, TX01-2007
Skills
- Client Relationship Management
- Customer Relationship Development
- Strategic Account Oversight
- Personnel Supervision
- Strategic Partnership Development
- Strategic Development
- Client Engagement Coordination
Accomplishments
AMN Healthcare VIP Award
Timeline
EVMS Strategic Account Manager
AHTG
11.2023 - Current
MSP Account Manager
AMN Healthcare/Shiftwise
08.2018 - 11.2023
Onsite Manager
AppleOne Employment Services
02.2013 - 03.2018
Client Services Manager
AppleOne Employment Services
02.2011 - 02.2013
Bachelor of Arts -
University of North Texas
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