TARA SPEARS
Pace,FL
Summary
Talented Professional demonstrating strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment. Dynamic communication, organizational, leadership, and relationship management skills. Exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. Offers extensive professional experience in administrative management, accounts payable, accounts receivable, logistic planning, and client relations.
Overview
24
24
years of professional experience
Work History
Logistic Coordinator/Planner
Muddy River Transport, LLC.
07.2023 - 05.2024
- Responsible for multiple customer accounts which entails quoting customer freight rate, booking freight, entering freight into the system, locating drivers for load, submitting proper paperwork and documents to bill customer, and coordinating all aspects of the freight load.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Address any issues and provide solutions; such as, breakdowns, mis-delivered freight, missed pickups or deliveries, and much more.
- Contacting drivers to enter check calls in order to ensure load is on time and system is updated.
- Dealt with any issues that arose from paperwork issues to ensure prompt payment for customers.
Partner/Owner- Logistics Coordinator & Planner
S&P Transportation
03.2021 - 06.2023
- Responsible for multiple customer accounts which entails quoting customer freight rate, booking freight, entering freight into the system, locating drivers for load, submit load paperwork to be billed, and ensuring everything goes smoothly, as well as address any issues that may arise such as breakdowns or missed pickups or deliveries
- Contacting drivers to enter check calls
- Loaded and empty calls
- Dealt with any issues that arose from paperwork issues to ensure prompt payment for customers
- Monitor accounts receivable to keep them up to date.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Maintained up-to-date knowledge of industry trends and legislative changes impacting clients'' businesses or industries.
- Expanded the firm''s clientele through strategic networking and relationship building initiatives.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
- Advised clients on regulatory compliance matters to mitigate risks associated with potential violations or penalties.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Interacted well with customers to build connections and nurture relationships.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Registered vendors and customers on database to maintain updated roster.
- Improved order accuracy through meticulous data entry and verification processes.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Updated and maintained databases to track shipments and inventory.
- Studied data to identify trends and patterns in transportation activity.
Coordinator/Planner
KET Transportation- Logistic
08.2019 - 02.2021
- Responsible for multiple customer accounts which entails quoting customer freight rate, booking freight, entering freight into the system, locating drivers for load, submitting proper paperwork and documents to bill customer, and coordinating all aspects of the freight load.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Address any issues and provide solutions; such as, breakdowns, mis-delivered freight, missed pickups or deliveries, and much more.
- Contacting drivers to enter check calls in order to ensure load is on time and system is updated.
- Dealt with any issues that arose from paperwork issues to ensure prompt payment for customers.
Accounts Payable/Truck Pay Clerk
Mercer Transportation
01.2010 - 08.2019
- Drives the various elements of the truck pay process including professional communication and problem solving with agents, drivers, customers, and other departments within the company, handling approximately 100 calls daily; entering license charges, loans, purchases, and new driver charges; processing payroll, overpays for drivers, and deducting monthly garnishments, deductions, and loans; as well as completing all necessary paperwork for driver terminations and completing collection calls when needed
- Actively assisted with the composition of department standard operating procedures
- Entrusted with training of new associates
- Proficient in Microsoft Excel, Outlook, PowerPoint, and Word, as well as QuickBooks and AS400
- Team leader for the department
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Assisted in creating Standard Operating Procedures for future training.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Developed comprehensive training materials for new hires in the Accounts Payable team to enhance their understanding of company processes.
- Trained new team members on accounts payable procedures, ensuring smooth transition into their roles and fostering a culture of teamwork within the department.
- Managed team workload effectively, prioritizing tasks to ensure timely completion of all assignments.
Executive Administrative Assistant
laser built, Inc.
01.2000 - 01.2009
- Actively supported the 4 business owners of the company by handling a variety of administrative tasks, including schedule management, professional communication, materials management, IT team support, and maintenance of employee and business records
- Quickbooks efficient
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Utilized Microsoft Excel and QuickBooks software to manage invoices and payments.
Education
Bachelor of Science - Management And Marketing
Indiana University Southeast
12.2009
Skills
- Payroll Processing
- Payroll Administration
- Accounts Payable
- Attention to Detail
- Data Entry
- Intuit QuickBooks
- Dependable and Adaptable
References
References available upon request.
Timeline
Logistic Coordinator/Planner
Muddy River Transport, LLC.
07.2023 - 05.2024
Partner/Owner- Logistics Coordinator & Planner
S&P Transportation
03.2021 - 06.2023
Coordinator/Planner
KET Transportation- Logistic
08.2019 - 02.2021
Accounts Payable/Truck Pay Clerk
Mercer Transportation
01.2010 - 08.2019
Executive Administrative Assistant
laser built, Inc.
01.2000 - 01.2009
Bachelor of Science - Management And Marketing
Indiana University Southeast
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