TARA STINSON

• Inspiring and empowering supervisors and staff to prioritize excellent customer service, in accordance with departmental standards, and to achieve optimal goals.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Provided exceptional customer service to building occupants by addressing their questions or concerns in a professional and courteous manner.
• Demonstrated flexibility and adaptability by adjusting work schedules or tasks as needed to accommodate changing facility needs.
• Collaborated with contract workers to complete cleaning projects efficiently and within deadlines.
• Accomplished multiple tasks within established timeframes.
• Monitored county and contract employees to enforce proper use of personal protective equipment, supplies and equipment.
• Increased customer satisfaction by responding to requests for additional cleaning services in a timely manner.
• Conducted routine inspections to check quality and compliance with established specifications.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Submit and approved contract inspection for the Civic Center. Instrumental in ensuring the inspections are submitted before the deadline .
• Contributed to a positive workplace atmosphere by maintaining open communication with colleagues
• Submission , adjustments , and approval of timecards for payroll.

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• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Onboarded new employees with training and new hire documentation.
• Developed and maintained relationships with customers and suppliers through account development.
• Microsoft outlook, Excel, Word, PowerPoint, Teams. Talent Works.

• Improved custodial efficiency by implementing a thorough and organized cleaning schedule.
• Conducted regular inspections of facilities to identify areas requiring additional attention or improvement.
• Promoted a positive work atmosphere, fostering strong communication and collaboration among the custodial team.
• Assisted in recruiting new talent by conducting interviews with prospective candidates, ensuring their skills aligned with organizational needs.
• Developed performance evaluations for staff members, providing constructive feedback and setting clear expectations for future growth within the organization.
• Trained and mentored new staff on cleaning and safety protocols.
• Utilizing county vehicles to transfer supplies
• Time sheets submissions to payroll
• Facilitate monthly inservice classes
• Coordinated with outside vendors to provide supplies and equipment for staff.
• Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
• Established key relationships with nursing department to ensure discharge rooms are cleaned expeditiously.
• Instrumental in incorporating and training staff on the Teletracking system. TeleTracking Technologies: Improve Patient Flow, Capacity Management, & Clinical Workflow. Attract and retain more patients by creating a seamless patient journey.

• Assigned specific tasks to individual team members and evaluated performance
• Supervised 60 plus employees,
• Manage daily operation's of the custodial dept., logistics, emergency calls, work assignments, duty roster, .
• Maintain inventory, order supplies, Overseeing waxing projects, Facilitated training classes (Safety, Chemical, Cleaning), Ensured time variances are in compliance with the FLSA
• Contributed to employee satisfaction by resolving workplace conflicts fairly and promptly, promoting a positive culture within the custodial department.
• Conducted regular inspections of facilities to identify areas requiring additional attention or improvement.
• Developed performance evaluations for staff members, providing constructive feedback and setting clear expectations for future growth within the organization.
• Prepared and submitted accident and injury reports.

• Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
• Collaborated with other custodial staff to complete larger projects efficiently and effectively.
• Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
• Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
• Reported damages and hazardous conditions to management for further action.
• Safeguarded confidential information by properly disposing of sensitive documents after relevant retention periods.
• Communication with supervision and management any and all safety hazards that will disrupt the daily operation.