Seasoned Sales Manager offering 21 years of experience in leadership positions. Focused on building and enhancing relationships, meeting service needs and maintaining smooth administration of all department operations. Desire growth-oriented position in dynamic, fast-paced environment.
Overview
21
21
years of professional experience
Work History
Community Education Coordinator
Alliance For Children
10.2019 - Current
Facilitated ongoing communication between stakeholders by maintaining an up-to-date website, social media presence, and newsletter distribution.
Increased community awareness of available resources through effective marketing strategies and targeted outreach efforts.
Developed strategic partnerships with local organizations, expanding program reach and fostering collaborative opportunities.
Created and distributed informational materials that highlighted the benefits of community education programs to attract prospective participants.
Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
Admissions Coordinator
Lake Park Nursing And Rehabilitation Center
11.2017 - 10.2019
Enhanced satisfaction with the admissions experience through timely communication and personalized support.
Collaborated with faculty and staff to develop a comprehensive orientation program for incoming students.
Managed a high volume of referrals, resulting in a smooth admission process for all parties involved.
Participated in senior care expos, maximizing exposure for company services.
Built strong relationships with industry professionals and case managers.
Developed and implemented successful marketing strategies to increase facility visibility and performance.
Marketing Director
Carillon Assisted Living Of Indian Trail
08.2015 - 08.2016
Boosted brand awareness by developing and implementing strategic marketing campaigns.
Collaborated with cross-functional teams to develop innovative events to increase public awareness.
Participated in a number of networking events and senior care expos, maximizing exposure for company services.
Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
Championed a customer-centric approach throughout all aspects of marketing execution.
Built strong relationships with industry professionals.
Admission Director
Clear Creek Nursing And Rehabilitation Center
09.2014 - 08.2015
Increased admissions by implementing targeted marketing strategies and outreach efforts.
Conducted thorough reviews of applicant files, making informed decisions on admission offers while maintaining institutional standards and goals.
Improved communication workflows between admissions staff and applicants, resulting in faster response times and increased satisfaction among prospective families.
Streamlined application processes for a more user-friendly experience, resulting in higher completion rates.
Collaborated with other department leaders to develop cohesive enrollment management plans, ensuring consistent messaging and branding throughout the institution.
Developed and maintained strong relationships with feeder hospitals, leading to increased referrals.
Director of Community Relations
First Light Home Care
08.2013 - 08.2014
Enhanced community engagement by developing and implementing strategic networking programs.
Delivered presentations at conferences and workshops, showcasing organizational successes and best practices in community relations.
Established strong partnerships with local organizations, promoting collaboration for mutual benefit.
Directed the planning and execution of impactful events, raising awareness for key community issues.
Improved public relations efforts by creating targeted messaging campaigns and engaging content.
Marketing Manager / Case Worker
Carrington Place Nursing And Rehabilitation
01.2005 - 08.2013
Increased brand awareness by developing and implementing strategic marketing campaigns.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Continually maintained and improved company's reputation and positive image in markets served.
Managed multiple concurrent projects successfully while adhering to strict timelines and budget constraints.
Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Social Worker Case Manager
Monroe Nursing And Rehabilitation
02.2003 - 01.2005
Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
Enhanced family stability by providing, crisis intervention, and ongoing support for a diverse caseload.
Reduced recidivism rates with effective case management, personalized interventions, and consistent followup.
Increased access to resources by connecting clients to appropriate financial, housing, medical, services.
Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients' complex needs holistically.
Coordinated with mental health professionals or medical providers to address any concerns related to clients'' psychological or physical wellbeing.
Provided leadership, guidance and support to staff members.
Participated in community events to promote services and engage with public.
Education
Bachelor of Science - Family And Community Services
East Carolina University
Greenville, NC
05.2002
Skills
Workshop Facilitation
Multicultural Awareness
Time Management
Team Leadership
Budget Management
Program Management
Partnership Building
Staff Training
Timeline
Community Education Coordinator
Alliance For Children
10.2019 - Current
Admissions Coordinator
Lake Park Nursing And Rehabilitation Center
11.2017 - 10.2019
Marketing Director
Carillon Assisted Living Of Indian Trail
08.2015 - 08.2016
Admission Director
Clear Creek Nursing And Rehabilitation Center
09.2014 - 08.2015
Director of Community Relations
First Light Home Care
08.2013 - 08.2014
Marketing Manager / Case Worker
Carrington Place Nursing And Rehabilitation
01.2005 - 08.2013
Social Worker Case Manager
Monroe Nursing And Rehabilitation
02.2003 - 01.2005
Bachelor of Science - Family And Community Services
East Carolina University
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CLAUDIA GARZACLAUDIA GARZA
LMFT-ASSOCIATE BILINGUAL CLINICAL THERAPIST at Alliance For ChildrenLMFT-ASSOCIATE BILINGUAL CLINICAL THERAPIST at Alliance For Children