Tara Surbaugh
Fort Mill,SC
Summary
Talented Operations Manager bringing 15+ years of experience and demonstrated record of accomplishment. Proficient in operational enhancements, quality improvements and team leadership based on trusting strategies. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives.
Overview
19
19
years of professional experience
Work History
Operations Manager
Sunbelt Rentals, Inc.
Charlotte, NC
03.2021 - Current
- Company Overview: Scaffold Division
- Work with Profit Center Manager to develop and maintain rental operation standards
- Ensure the Profit Center is in compliance with company policies and procedures
- Maintain a consistent message to be delivered by all customer service team member
- Train and develop rental operations staff
- Quality equipment improvement and reduction of driver time loading
- Quality control of fleet and management of cost associated with rental
- Coach employees to work together
- Motivate through constant evaluation and review
- Maximize operational efficiencies
- Manage human resource administration (payroll/scheduling/paperwork etc.)
- Manage yard employees and activity on yard
- Perform daily and weekly truck audits
- Communicate inventory levels to management
- Develop customer trust and understanding of billing procedures
- Scaffold Division
Administrative Support
Sunbelt Rentals, Inc.
Charlotte, NC
04.2013 - 03.2021
- Company Overview: Scaffold Division
- Perform weekly payroll for all branch employees
- Process all field labor invoicing
- Maintain all field labor job files to ensure policies are followed
- Input daily labor hours into job tracker system
- Complete all AIA documents and lien releases for required contracts
- Maintain Excel spreadsheet of all open and closed labor jobs
- Complete audits of outgoing and incoming inventory
- Assist management with various daily and monthly reporting
- Issue and receive purchase orders
- Maintain all branch personnel files
- Liaison between sales reps and customers
- Work closely with Sunbelt's Contract Team on customer contracts
- Scaffold Division
Office Manager
Safway Services, Inc.
Charlotte, NC
09.2005 - 10.2011
- Processed all billing and ensured all monthly goals were met
- Processed OCIP & CCIP reporting for appropriate projects
- Collected on outstanding accounts, following procedures when customers did not pay (i.e
- Outside collection agency and liens)
- Organized and coded accounts payables for corporate office
- Managed billing clerk
- Assisted operations manager with shipments and returns
- Performed weekly payroll utilizing ADP payroll software
- Issued Purchase Orders, matched with invoices and cost money spent to accounts
- Maintained all personnel files, ensuring all policies and laws were being met and enforced
- Audited employee and job files
Education
High School Diploma -
Rock Hill High School
Rock Hill, SC05.1995
Business Administration -
York Technical College
Rock Hill, SCSkills
- Office Management
- Team building & Supervision
- Staff Development & Training
- Policies & Procedures Manuals
- Bookkeeping & Payroll
- Report & Document Preparation
- Spreadsheet & Database Creation
- Accounts Payable/ Receivable
- Records Management
- Meeting & Event Planning
- Inventory Management
Timeline
Operations Manager
Sunbelt Rentals, Inc.
03.2021 - Current
Administrative Support
Sunbelt Rentals, Inc.
04.2013 - 03.2021
Office Manager
Safway Services, Inc.
09.2005 - 10.2011
High School Diploma -
Rock Hill High School
Business Administration -
York Technical College
Similar Profiles
CHRIS BEGLEYCHRIS BEGLEY
Territory Account Manager at Sunbelt Rentals, Inc.Territory Account Manager at Sunbelt Rentals, Inc.
Tara ThompsonTara Thompson
Manager of Payroll – Payroll and Union Reporting at Sunbelt Rentals, Inc.Manager of Payroll – Payroll and Union Reporting at Sunbelt Rentals, Inc.
BARBRA GALBRAITHBARBRA GALBRAITH
REGIONAL CREDIT MANAGER at Sunbelt Rentals, Inc.REGIONAL CREDIT MANAGER at Sunbelt Rentals, Inc.
Vincent GilesVincent Giles
Fast Food Cook at Slim ChickensFast Food Cook at Slim Chickens
Nate HaraczNate Haracz
Sales Associate at Shoe StationSales Associate at Shoe Station