Summary
Overview
Work History
Education
Skills
Timeline
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Tara Sutherland

Summary

Business-minded professional with a strong customer-driven aptitude and versatile experience in delivering on private organization and corporate strategies. Highly adept in consultative, value selling approaches that strengthen client relationships and drive results. Demonstrated ability to cultivate long-term client relationships at the executive level by understanding diverse business environments. Skilled in organizational process improvement, training and procedural development, and coaching staff to achieve measurable outcomes.

Overview

10
10
years of professional experience

Work History

Hospitality Amenities Specialist

Cummins Inc.
06.2018 - Current
  • Strategically realigned the Conti project, focusing on a one-site-at-a-time approach while addressing key challenges around technical difficulties, manufacturing recalls, and supplier staffing shortages
  • Created a data-driven approach to compare with 360 Facilities program data, identifying inefficiencies
  • Identified inefficiencies using a data drive approach analyzing 360 Facilities program data
  • Acted as a liaison between suppliers and site leaders, ensuring clear communication, accountability, and problem resolution
  • Maintained a balance between leading projects while working in the kitchen as a chef and successfully achieved personal goal tree objectives while stepping up in multiple other capacities
  • Assumed financial tracking responsibilities during an administrative vacancy
  • Continued to mentor, improve processes, and support the front-of-house team while reinforcing a strong team dynamic
  • Implemented food waste reduction and improved dry pantry storage while increasing efficiency and cutting costs
  • Developed a financially aware approach to setting and achieving strategic goals that align with Cummins core beliefs
  • Demonstrated problem-solving skills by holding suppliers accountable, particularly during a coffee machine recall affecting 60% of units
  • Addressed supplier staffing shortages (40% turnover) by stepping in with direct communication and action planning
  • Created, developed, and tested new recipes and techniques in Pastry while managing other Pastry cooks
  • Managed orders, budgets, and production of pastry goods
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Played a pivotal role in multi-site operations, supporting both MN and IN campuses, demonstrating adaptability and leadership beyond my core location.
  • Built strong rapport with suppliers and site leaders, gaining their respect and achieving shared goals.
  • Coordination, consultation and implementation of new and existing hospitality amenities for all North America facilities; vending, office coffee program, Executive suites
  • Budget planning, tracking, and analytical support to design and development teams.
  • Working knowledge of preferred suppliers and respective contacts.
  • Customer engagement strategies to provide a personalized way of assisting customers through hospitality amenities and benefits
  • Demonstrate and instill GIS-hospitality standards, 6 Sigma, corporate food philosophy and "brand identity" in all hospitality amenity implementations.

House Manager

Morgan Farms
05.2015 - 05.2018
  • Company Overview: Morgan Farms is the in-house estate of Morgan Foods, an international private label and mixed ingredient products
  • Morgan Farms served as the primary entertainment venue and retreat for all Morgan board members, VIP business partners, and guests
  • Primary leadership responsibility for all aspects of the Morgan Farms House including coordination of all events and schedule development and planning; food preparation and service; house maintenance, cleaning and decorations; event entertainment and excursions; and service provider management
  • Developed and executed annual house Master event calendar with on-line accessibility through effective stakeholder partnering including Morgan leadership executives, board members, and VIP partners and customers
  • Responsible for developing and maintaining the annual operating budget for all guest house expenses and events
  • Annuals budgets ranged from $700-900K
  • Authorized and supervised all staffing required for house maintenance, guest housing and special events
  • Responsibilities include staffing for grounds keeping and landscaping; food preparation and serving; house cleaning and maintenance; special activities; and communication and planning activity
  • Coordinated key logistics for all meetings including air travel, ground transportation, excursions, meeting spaces, meals, and in-house entertainment
  • Established and maintained key partner relationships for all vendor services
  • Served as primary Morgan Foods ambassador to all vendors, guests, and other business partners
  • Morgan Farms is the in-house estate of Morgan Foods, an international private label and mixed ingredient products
  • Morgan Farms served as the primary entertainment venue and retreat for all Morgan board members, VIP business partners, and guests

Education

Associate of Arts - Culinary and Pastry Arts

Ivy Tech
Indianapolis, IN
05.2003

Skills

  • Strong Communication Skills
  • Networking and Rapport Building
  • Strategic Decision-Making
  • Strategic Project Leadership
  • Adaptability

Timeline

Hospitality Amenities Specialist

Cummins Inc.
06.2018 - Current

House Manager

Morgan Farms
05.2015 - 05.2018

Associate of Arts - Culinary and Pastry Arts

Ivy Tech

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