Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tara Thigpen

Retail/ Assistant Manager
Dexter,GA

Summary

Personable and dedicated Customer Service Representative with extensive experience in retail/grocery industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Diligent Assistant Manager with over 20 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

20
years of professional experience

Work History

Circle K
Dexter, GA

Assistant Manager
09.2021 - Current

Job overview

  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed inventory audits to identify losses and project demand.
  • Communicated regularly with customers to gain insights into their needs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Delegated daily tasks to team members to optimize group productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Resolved conflicts between team members in an effective manner.

Food Depot Supermarket
Dexter, GA

Head Cashier
07.2019 - 05.2021

Job overview

  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Screened applicants for hire and assisted with training individuals for cashier positions.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Harvey's Grocery Store
Dublin, CA

Front Office Assistant
06.2015 - 03.2018

Job overview

  • Monitored customer accounts for overdue payments or discrepancies.
  • Assisted front office staff by taking initiative to help upper management and coordinate [Type] events.
  • Maintained front desk to provide positive first impression.

Friendly Gus Food Store
Dublin, GA

Assistant Manager (Evening )
04.2004 - 10.2014

Job overview

  • Served as a liaison between staff members and senior management personnel.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Education

HGTC
Dublin, GA

GED
05-2004

University Overview

Skills

  • Product and Service Knowledge
  • Operations Management
  • Employee Performance Evaluations
  • Employee Scheduling
  • Sales Growth
  • Retail Operations Management
  • Staff Management
  • Retail Operations

Timeline

Assistant Manager
Circle K
09.2021 - Current
Head Cashier
Food Depot Supermarket
07.2019 - 05.2021
Front Office Assistant
Harvey's Grocery Store
06.2015 - 03.2018
Assistant Manager (Evening )
Friendly Gus Food Store
04.2004 - 10.2014
HGTC
GED
Tara Thigpen Retail/ Assistant Manager