Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Thompson

Norwalk

Summary

Dynamic Property Manager with a proven track record at Storage Rentals Of America, excelling in tenant relations and operational efficiency. Skilled in property inspections and lease renewals, I enhance customer satisfaction and optimize financial performance through strategic resource allocation and exceptional communication. Committed to fostering positive community relations and driving occupancy rates.

Diligent, proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution, ensuring smooth and efficient property management.

Overview

7
7
years of professional experience

Work History

Property Manager

Storage Rentals Of America
10.2021 - 06.2025
  • Oversaw daily operations of multiple storage facilities, ensuring optimal functionality and customer satisfaction.
  • Implemented process improvements to enhance operational efficiency and streamline workflows.
  • Managed tenant relations, addressing inquiries and resolving issues to maintain high occupancy rates.
  • Coordinated property maintenance schedules, ensuring timely repairs and upkeep of facilities.
  • Conducted regular inspections of properties, identifying areas for improvement and implementing necessary actions.
  • Developed marketing initiatives to increase facility visibility, attracting new tenants through targeted outreach efforts.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Generated leads for sales and rental properties through cold calls and referrals.

General Manager

CubeSmart Self Storage
10.2018 - 02.2021
  • Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
  • Developed and implemented strategic plans to enhance overall performance and profitability.
  • Monitored financial performance, identifying areas for cost reduction and revenue enhancement.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Oversaw daily property operations, ensuring compliance with regulations and company policies.
  • Implemented maintenance schedules, improving property conditions and tenant satisfaction.
  • Conducted property inspections, identifying areas for improvement and ensuring high standards of quality control.
  • Improved curb appeal through regular upkeep of common areas and landscaping enhancements.
  • Managed property budgets, ensuring efficient allocation of resources for optimal financial performance.
  • Resolved tenant disputes professionally, fostering positive community relations within the property.
  • Coordinated move-in/move-out procedures efficiently to minimize vacancy periods between tenants.
  • Streamlined rent collection processes, minimizing late payments and improving overall cash flow management.
  • Facilitated open communication channels between residents and management through regular meetings, newsletters, or online platforms.

Assistant Manager

Public Storage
01.2018 - 10.2018
  • Led team initiatives to enhance operational efficiency and streamline processes.
  • Mentored junior staff, fostering professional development and improving team performance.
  • Analyzed operational workflows, identifying areas for improvement and optimizing resource allocation.
  • Oversaw inventory management processes, ensuring accuracy and timely replenishment of supplies.
  • Facilitated regular team meetings to discuss performance metrics and address potential challenges.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Education

High School Diploma -

Stratford High School
Stratford, CT

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Lease renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Property tours and inspections
  • Administrative support
  • Software utilization
  • Property management expertise
  • Property showing

Timeline

Property Manager

Storage Rentals Of America
10.2021 - 06.2025

General Manager

CubeSmart Self Storage
10.2018 - 02.2021

Assistant Manager

Public Storage
01.2018 - 10.2018

High School Diploma -

Stratford High School

Similar Profiles

CREATE PROFILE