Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Hobbies
Work Availability
Work Preference
Software
Websites
Timeline
Generic
Tara Thompson

Tara Thompson

Raleigh,NC

Summary

Results-driven professional with over 15 years of experience in designing and delivering comprehensive learning and training programs. Skilled in curriculum development, instructional design, and fostering professional development initiatives. Proven track record in leading large-scale training initiatives and driving continuous improvement processes. Adept at developing cross-functional partnerships and creating engaging learning environments that promote success and professional employee growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Department Manager

Wake Technical Community College
01.2022 - Current
  • Direct department of 61 full-time faculty employees, 25 adjuncts, and 4 administrators, ensuring seamless operations and high performance to foster positive learning experiences
  • Coach and mentor 3 Associate Department Heads with focus on leadership development and administrative skills
  • Spearhead hiring, onboarding, and training process for all new faculty and administrators, enhancing team productivity
  • Lead curriculum development and professional growth initiatives, elevating academic standards and faculty excellence
  • Collaborate with divisional leaders to formulate and deliver educational policies, driving interdisciplinary programs
  • Manage faculty and student conflicts through effective mediation, maintaining a harmonious academic environment
  • Evaluate departmental performance through rigorous assessment, making strategic enhancements among faculty
  • Participate in stakeholder committees, contributing to broader organizational goals and supporting key decision-making
  • Implement organizational change initiatives, guiding the department through transitions to achieve optimal learner outcomes
  • Managed the development of a robust adjunct program focusing on enhancing hire rates, onboarding procedures, and training effectiveness

Teaching Assistant Professor (Adjunct)

East Carolina University
01.2017 - Current
  • Teach multiple classes using Canvas as the Learning Management System (LMS); classes include Training & Development, Instructional Strategies, Multi-cultural Issues in Adult Education, Intro to Student Affairs, Student Affairs Management
  • Develop engaging course materials and assessments, enhancing student learning experiences across multiple disciplines
  • Foster collaborative learning environment by integrating multimedia and interactive tools into course delivery.

Associate Department Manager

Wake Technical Community College
01.2022 - 05.2023
    • Supervised a team of 15 faculty members, ensuring adherence to academic and organizational goals
    • Scheduled and coordinated the workload for approximately 60 faculty members
    • Led hiring efforts in collaboration Department Leadership, successfully onboarding top talent
    • Guided faculty in course and curriculum development, enhancing academic programs and boosting engagement by 13%
    • Collaborated with Department Leadership, resolving student/faculty issues to foster inclusive learning experience
    • Trained and mentored the Adjunct Lead, optimizing adjunct faculty performance and driving optimal learning outcomes
    • Liaised with department heads for educational program initiatives, steering strategic projects to completion
    • Conducted and documented observations, providing instructional feedback to improve learning effectiveness.

Program Coordinator/Instructor

Johnston Community College
01.2013 - 12.2021
    • Created English courses in seated, hybrid, and online formats via Blackboard LMS, enhancing student satisfaction
    • Advised students on academic and career paths through Ellucian Colleague and Starfish, improving student retention rates
    • Planned and coordinated inaugural Student Expo, featuring student projects from multiple programs and divisions, boosting campus-wide engagement by 17%.
    • Facilitated networking opportunities with local workforce representatives, resulting in 20% increase in student internships or job placement.
    • Drove creation of JCC's first Faculty Teaching Academy, 2-year program to help faculty develop instructional and leadership skills.
    • Developed and launched JCC's inaugural Honors Program focused on diversity and access across college programs, increasing student enrollment in courses and enhancing academic excellence.
    • Trained a team of Honors Mentors, resulting in improved student satisfaction and mentorship effectiveness.
    • Recruited students for Honors Program, elevating academic profile and increasing qualified applicants.
    • Oversaw all Honors activities and record-keeping, including organizing end-of-semester presentations and awards, amplifying program visibility and recognition.
    • Designed and implemented a comprehensive evaluation and reporting system for the Honors Experience program, providing actionable insights that drove measurable program outcomes.
    • Established standards for online learning, boosting completion rates and student satisfaction.
    • Crafted standardized e-learning courses for writing programs, fostering optimal learning experiences across multiple platforms.
    • Utilized instructional design strategies and Universal Design principles, enhancing engagement for diverse learner needs.
    • Designed course materials using cutting-edge technology, improving learner outcomes in alignment with departmental goals.
    • Facilitated faculty training on instructional technology, increasing digital proficiency and teaching effectiveness.
    • Trained new faculty members, seamlessly integrating online teaching environment and improving overall staff performance.
    • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
    • Established strategic partnerships with external organizations, expanding program reach and impact.

Education

Ph. D. - Educational Research & Policy Analysis, Adult & Community College Education

North Carolina State University
Raleigh, NC
12.2013

Graduate Certificate - Multicultural Literature

East Carolina University
Greenville, NC
08.2007

M. Ed. - Curriculum and Instruction

North Carolina State University
Raleigh, NC
05.2000

B.A. - English Education

North Carolina State University
Raleigh, NC
05.1999

Skills

  • Performance Consulting
  • E-learning development
  • Career Development
  • Onboarding Programs
  • Adult Learning Theory
  • Training delivery
  • Coaching and Development
  • Compliance Training
  • Training Program Development
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Documentation and Recordkeeping
  • Task Prioritization
  • Organizational Development

Accomplishments

  • Co-Developed institution-wide Faculty Teaching Academy focused on leadership and professional development
  • Developed and delivered training for 3 newly created programs, including e-learning modules, one-on-one training sessions, group training, and peer-to-peer training.
  • Developed and Coordinated events connecting students with local workforce , increasing apprenticeship, hiring, and networking opportunities.
  • Streamlined onboarding process with emphasis on individualization for each new hire.
  • Facilitated development of 3-phase Inclusive Teaching professional development training for multiple departments with positive feedback and reviews from participants
  • Developed departmental leadership training that included case studies, role play, and mentoring.
  • Designed a Leadership Liaison Structure , assigning specific initiatives to team members to clarify roles and responsibilities, which improved accountability and optimized project management.
  • Established team-building events/activities , to foster community and collaboration across four campuses, supporting interdepartmental connections and camaraderie.
  • Facilitated the hiring process for 50+ new hires in 2 years.
  • Completed top-tier leadership training including conflict resolution, critical conversations, and performance management.
  • Collaborated with Workforce Development to provide continuing education support

Certification

  • WTCC Leadership Training (Includes Conflict Resolution, Critical Conversation, Performance Management, DISC) (2024)
  • Inclusive Teaching Training (2024)
  • Mental Health First Aid (2023)
  • DEI Facilitator Training, Equity Literacy Institute (2023)
  • OnCourse Training (2023)
  • Green Zone Certification (2022)
  • EPIC Certification (Wake Tech's Version of Quality Matters for Online Instruction; 30 hours) (2020)
  • Wayne Community College Leadership Institute (An Understanding of Leadership in Community Colleges) (2009)

Affiliations

  • American Association of Adult and Continuing Education (since 2020)
  • Wake Technical Community College RISE Redesign Leadership Team
  • Wake Technical Community College Breakout Group Facilitator (FA22 Leadership Rally)
  • Wake Technical Community College Qualtrics Pilot (Institutional Effectiveness)
  • Wake Technical Community College Staff Excellence Award Committee
  • Johnston Community College Faculty Association President
  • Johnston Community College Strategic Plan Committee
  • Johnston Community College Associate of Engineering Degree Core Faculty
  • Johnston Community College Associate of Engineering Advisory Committee
  • Johnston Community College Transfer Advisory Committee
  • Johnston Community College QEP Core Faculty
  • Johnston Community College Phi Theta Kappa Induction Ceremony Guest Speaker

Hobbies

I enjoy travel. I currently live in Raleigh, NC, but travel up to Massachusetts regularly. Internationally, I've enjoyed exploring Italy and hope to see Greece someday.

I am an animal advocate. We have several animal sanctuaries nearby that I enjoy visiting, and when I travel, I always find the nearest animal support program.

I am a women's basketball enthusiast. I played a lot of basketball as a young person and have a true passion for my local college teams. I'm very excited about the recent rise in women's professional basketball!

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CultureWork from home optionFlexible work hours401k match

Software

AI

Microsoft

Colleague/Ellucian

Workday

SmartSheet

Tableau

PowerBi

Canva

Canvas

Blackboard

Moodle

Articulate

Gamma

Timeline

Department Manager

Wake Technical Community College
01.2022 - Current

Associate Department Manager

Wake Technical Community College
01.2022 - 05.2023

Teaching Assistant Professor (Adjunct)

East Carolina University
01.2017 - Current

Program Coordinator/Instructor

Johnston Community College
01.2013 - 12.2021

Ph. D. - Educational Research & Policy Analysis, Adult & Community College Education

North Carolina State University

Graduate Certificate - Multicultural Literature

East Carolina University

M. Ed. - Curriculum and Instruction

North Carolina State University

B.A. - English Education

North Carolina State University
  • WTCC Leadership Training (Includes Conflict Resolution, Critical Conversation, Performance Management, DISC) (2024)
  • Inclusive Teaching Training (2024)
  • Mental Health First Aid (2023)
  • DEI Facilitator Training, Equity Literacy Institute (2023)
  • OnCourse Training (2023)
  • Green Zone Certification (2022)
  • EPIC Certification (Wake Tech's Version of Quality Matters for Online Instruction; 30 hours) (2020)
  • Wayne Community College Leadership Institute (An Understanding of Leadership in Community Colleges) (2009)
Tara Thompson