20+ years of Collaborative experience | Certified Tax Professional | Certified Realtor | Expertise in Data Analytics and Operations Management
Overview
28
28
years of professional experience
Work History
Tax Professional
H&R Block
01.2023 - Current
Process over $500,000 in return income with tax departments at local, state and federal levels.
Demonstrate superb accounting functions, record keeping and reporting using great attention to detail.
Review available data and compare against tax code to determine credits, eligibilities, exemptions, deductions and potential liabilities saving clients thousands of dollars.
Contact IRS or other relevant government organizations on behalf of client to address issues and concerns.
Maintain confidential records of client returns and supporting documentation in secured areas.
Generate business growth, increase client retention and sales of financial products and services.
Real Estate Agent
Ivy League Realty
01.2022 - Current
Develop and manage relationships with potential buyers and sellers to generate leads earning 42% of business.
Show properties to potential buyers and provide information about the local market.
Negotiate contracts, purchase agreements, closing statements, deeds and leases with buyers and sellers increasing efficiency by 36%.
Research market conditions and trends to advise clients on the best strategies for buying and selling.
Coordinate home inspections, appraisals and open houses while networking with other agents, brokers, lending and leasing professionals in the industry.
Stay informed of local, state and federal laws related to real estate transactions to ensure compliance.
Data Analyst/Trainer
Interface
01.2012 - Current
Successfully manage the design and implementation of 60+ projects while directing and training data team members.
Improve data accuracy and reduced data processing time by 40% by optimizing and automating data cleansing, extraction and analysis processes.
10+ years of experience in the manufacturing industry, specializing in data interpretation, reporting, and visualization.
Identify and mitigate data discrepancies resulting in a 20% decrease in reporting errors.
Partner with cross-functional teams to increase customer retention by 25%.
Create and deliver training with management for improved sales, customer service and employee retention.
Consulting Manager
LaGrange College Business Consultants
01.2009 - 01.2012
Collaborated with team and network of industry contacts to develop professional business and marketing plans.
Presented project proposals for 15+ local businesses to obtain grants and business funding.
Implemented best practices for consulting projects, resulting in a 20% improvement in project success rate and a 15% increase in client retention.
Developed and maintained relationships with clients to ensure satisfaction and identify opportunities for additional services, setting timelines and managing resources.
Mortgage/Loan Officer
Bank of America
01.1997 - 01.2009
Managed a portfolio of 200+ mortgage loans, ensuring compliance with lending regulations and maintaining a less than 0.5% default rate.
Developed and maintained relationships with local real estate agents and companies, resulting in a 15% increase in referred loan applications.
Utilized advanced mortgage loan software to streamline application processes, which improved customer satisfaction scores by 20%.
Collaborated with underwriters to tailor loans to clients' specific circumstances expanding loan portfolio by 35%.
Education
Real Estate Agent -
TAP Real Estate Academy
Fayetteville, GA
2022
Bachelor of Science - Business Management And Entrepreneurial Studies