Summary
Overview
Work History
Education
Skills
Software
Work Availability
Quote
Timeline
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TARA THORNTON-ROLAND

Accountant
Fredericksburg,VA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Accountant position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience
2
2
years of post-secondary education

Work History

Customer Service Representative

GEICO
Fredericksburg, VA
05.2023 - 09.2023
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Service Representative

Ez Pass Va
Clifton Forge, VA
02.2018 - 05.2019
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Handled customer inquiries and suggestions courteously and professionally.

Financial Analyst

Global Impact Services
Alexandria , VA
04.2008 - 01.2011
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
  • Reviewed financial reports and streamlined operations to increase productivity and company profits.
  • Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Created and maintained precise and accurate models, charts and reports.
  • Created financial strategies to optimize portfolio performance and reduce risk.

Senior Accountant

Paradise Ice Cream Services
Springfield , VA
04.2005 - 04.2008
  • Completed year-end closing processes with controllers and external auditors.
  • Prepared monthly journal entries and reconciliations.
  • Reviewed documents and accounts for discrepancies and resolved variances.
  • Updated general ledger with latest entries.
  • Reconciled balance sheets and streamlined best practices for balance sheet processes.
  • Recommended strategies to expedite filing projects and annual reporting.
  • Contributed to hiring, training and development of accounting teams.
  • Expedited payroll and invoicing by streamlining billing systems.
  • Assisted in upgrade and conversion of in-house financial systems.
  • Handle Human Resources Duties.
  • Process Daily Bank Deposits
  • Process Credit Applications for Corporation

Accounts Payable Officer

Marsh & McLennan
District Of Columbia , Washington DC
06.1999 - 06.2004
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Coordinated accounts payable functions and improved workflow for Number staff members.
  • Maintained and distributed departmental balanced score card information to highlight staff productivity, invoice processing workflow and cost allocations.
  • Observed strict confidentiality regulations to maintain data security.
  • Developed reports for senior management to outline expenditures, vendor spend and forecasting.
  • Managed accurate and timely processing of over Number invoices per month.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Matched purchase orders with invoices and recorded necessary information.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Trained new employees on Oracle Expenses Reports.
  • Trained new employees on Oracle Accounting Software .

Education

Associate Of Applied Business - Accounting And Finance

Borough of Manhattan Community College of The City University of New York
New York, NY
06.1989 - 06.1991

Skills

Report preparation

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Software

Oracle, PowerPoint,Word, Excel, Peachtree

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Timeline

Customer Service Representative

GEICO
05.2023 - 09.2023

Customer Service Representative

Ez Pass Va
02.2018 - 05.2019

Financial Analyst

Global Impact Services
04.2008 - 01.2011

Senior Accountant

Paradise Ice Cream Services
04.2005 - 04.2008

Accounts Payable Officer

Marsh & McLennan
06.1999 - 06.2004

Associate Of Applied Business - Accounting And Finance

Borough of Manhattan Community College of The City University of New York
06.1989 - 06.1991

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