Tara Tormey
Kirkland
Summary
Reliable, resourceful sales professional with over four years of experience in sales, customer service and hospitality roles. Dedicated to delivering outstanding customer service and consistently striving to build strong relationships with clients. Committed to driving sales growth and achieving business objectives.
Overview
6
6
years of professional experience
Work History
Senior Business Development Representative
Extension Sales and Marketing
08.2023 - Current
- Simultaneously support various clean tech and water tech companies to build and manage accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Increased sales leads for each company by implementing targeted outreach strategies and personalized followups.
- Achieved and exceeded monthly and annual sales targets.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Conducted in-depth market research to identify potential clients, increasing pipeline of opportunities.
Market Development Representative
DocuSign
03.2022 - 02.2023
- Developed and managed a sales pipeline through prospecting into a geographic territory and within the nonprofit & education industries
- Qualified potential customers in the nonprofit and education industries and initiated demo calls via phone/ email outreach
- Developed and maintained an understanding of the product, value proposition, and competitors
- Collaborated with sales team to establish and execute strategies for target accounts
- Consistently met monthly KPIs
Leasing Professional
Greystar
07.2020 - 03.2022
- Led leasing and renewal strategies to meet resident retention targets.
- Oversaw social media advertising campaigns.
- Facilitated content planning and creation for resident events.
- Completed the monthly marketing checklist to ensure online advertising is up to date
- Conducted leasing activities including: tours, generated and monitored phone/email traffic, inspected apartments for move in/out, scheduled apartment cleanings and maintenance, prepared lease documentation and move in/out packets to ensure smooth transitions
- Followed up with new residents to ensure satisfaction via phone
- Handled all resident issues swiftly with professionalism
Inside Sales Agent
Stay Alfred
03.2020 - 04.2020
- Performed sales via phone/online chats while tracking sales through Netsuite, for short-term vacation rental units across multiple online booking platforms.
- Collaborated with management to provide guests with monthly price breakdowns for extended stays
Sales Support Agent
Stay Alfred Vacation Rentals
12.2018 - 03.2020
- Managed reservations of short term vacation rental units through OTA platforms (Airbnb, Trip Advisor, and HomeAway)
- Collaborated with guest services team to create and maintain exceptional customer service experience
- Audited reservations and inquiries of the Sales Support Team
- Conducted training sessions for incoming sales support agents.
Education
Bachelor of Arts Degree - Public Relations
Gonzaga University
Spokane, WA05.2018
Skills
- Excellent written, verbal, and interpersonal communication skills
- Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
- Intermediate skills in Adobe InDesign and Illustrator
- Microsoft Windows10 and Mac OS X
- Comfortable with Excel, Salesforce, Outreach, HubSpot & LinkedIn
- Proficient in Cold calling, Lead qualification, Objection handling, CRM management
- Additional Skills: Google Analytics, video editing
Community Service
- Zag Volunteer Corps: Saturdays of Service, Student Coordinator, Spokane, WA, 2017-02, 2018-05, Recruited student volunteers for quarterly half day service projects with local nonprofits using social media, and other on campus mediums, Planned and facilitated service events with community partners and over75 student volunteers
- Associated Press: General Elections Tabulations Operator - Spokane, WA November 7th-8th 2016
Timeline
Senior Business Development Representative
Extension Sales and Marketing
08.2023 - Current
Market Development Representative
DocuSign
03.2022 - 02.2023
Leasing Professional
Greystar
07.2020 - 03.2022
Inside Sales Agent
Stay Alfred
03.2020 - 04.2020
Sales Support Agent
Stay Alfred Vacation Rentals
12.2018 - 03.2020
Bachelor of Arts Degree - Public Relations
Gonzaga University