Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Tara Travis

Morganton,NC

Summary

Driven Certified pharmacy technician proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician (CPhT)

Southside Drug
08.2013 - 09.2023
  • VIP Pharmacy computer systems and VIP POS system
  • Process insurance claims, handle electronic insurance issues and calling insurance companies when needed
  • Filling pills in adherence blister packs
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Price medications and watched our profit margins regularly and fixed any problems
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Established auditing processes to meet requirements of insurance audits
  • Handled both on site and desk top audits from multiple insurance companies
  • Trained newly hired pharmacy staff.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to owner.

Pharmacy Technician

Thomas Drugs
10.2005 - 06.2013
  • Keying scripts into VIP Pharmacy computer systems and VIP POS system
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent OTC sales.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Preparing basic compounded creams and ointments
  • Price medications and watched our profit margins regularly and fixed any problems
  • Handled diabetic testing supplies and taught patients, new to diabetic testing, how to use their meters
  • DME sales (non-insurance and non-Medicare/Medicaid) and rentals
  • Supervised and coordinated front end
  • Reconciling daily deposits and reports
  • Assisted patients in understanding and selecting Medicare part D plans right for them based on their prescription history

Assistant Deli Manager

Alantic Coast Market
06.2004 - 08.2005
  • Attended to customers by taking orders, resolving complaints and issues
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Controlled freshness of products by rotating and removing out of code merchandise.
  • Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.

Education

General Studies -

Brunswick Community College
Brunswick County NC

Skills

  • Preparing Bubble Packs
  • Prescription Filing
  • Patient Education
  • Customer Relationship Management
  • Medicare and Medicaid Processes
  • Problem-Solving Skills
  • Team Leadership
  • Patient Charting
  • Collecting Information
  • Data Entry
  • Creative Solutions
  • Social Ad Campaigns
  • Content Delivery
  • Time Management

Certification

  • PTCB, 06/01/13, 08/01/23
  • Pharmacy Technician License

Personal Information

Title: Pharmacy Technician

Timeline

Certified Pharmacy Technician (CPhT)

Southside Drug
08.2013 - 09.2023

Pharmacy Technician

Thomas Drugs
10.2005 - 06.2013

Assistant Deli Manager

Alantic Coast Market
06.2004 - 08.2005

General Studies -

Brunswick Community College

Similar Profiles

CREATE PROFILE
Tara Travis