A dynamic and strategic leader driven by a relentless pursuit of excellence in growth and development. Proven track record as an accomplished business development executive with a robust background in business management and development. Expertise in identifying new opportunities, forging strategic partnerships, and driving revenue growth. Thrives in fast-paced environments and excels at leading cross-functional teams to achieve ambitious goals. Strong focus on customer satisfaction and market expansion, committed to driving success for both the organization and its stakeholders.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Director of Business Development
Clinical Laboratories
09.2014 - Current
Experienced Business Development Strategist with a demonstrated history sourcing, closing and retaining key clients and stakeholders
Highly entrepreneurial with leadership experience in healthcare financial management (including consulting, product/technology, business development and revenue management services)
Proven success in strategic, consultative sales, sales management & training, expansion of major KEY client relationships, and driving company-wide growth and innovation
Responsible for driving operational and business development excellence through product, people, quality, and innovation
Sourced, developed and maintained positive, long-term Key relationships with clients, team members and C-suite executives to support and improve performance
Strategically identified organizational development strategies for multiple service lines and clinical service providers in the US, offering a variety of programs to physicians, patients, facilities and working with each client type to ensure efficient delivery of services, results and client satisfaction
Identified opportunities, researched, linked and delivered resources/solutions and managed projects through stakeholder and customer coordination
Spearheaded territory expansion initiatives by researching potential markets, evaluating risks, and executing entry strategies.
Managed a diverse portfolio of accounts while maintaining exceptional levels of customer service satisfaction across all engagements consistently.
Mentored and coached team members to achieve top performance, driving overall success within the region.
Established a strong regional presence by developing brand awareness initiatives and targeted marketing efforts.
Developed strategic partnerships with key industry players for mutual growth and expansion.
Senior Management Consultant
Healthcare Business Partners LLC
04.2011 - 03.2022
Company Overview: Advisory Management & Business Development Firm offering strategic healthcare management consulting
Principal Consultant for HBP, an Advisory Management & Business Development Firm offering strategic healthcare management consulting
Served in various capacities as a C-Suite Executive in the industry possessing a vast amount of successful operational and executive leadership excellence in key roles from healthcare financial management, hospital management, professional recruitment, physician development, business development and healthcare management consulting including turn-arounds and merger/acquisitions
PROVEN successes in taking businesses through inception to profitable, multilocation, high revenue generating organizations
Business Development Roles in Medical, Clinical, Diagnostics, Biologics, Cardiology, Pharmacogenetics, DME, Pharmacy, Device, Imaging, Business Services and Technology,
CEO Roles held in Multi-Location Specialty Clinics, Critical Access Hospitals, Strategic Growth Officer, Remote Patient Monitoring & Population Health Management, Business Development Director, Critical Access Hospitals, Medical Facilities and ASC's, Physician Development - Multiple, Healthcare (Physician / Provider) Recruiter - Multiple, Business Strategy and Succession Planning
Contracted services to Clients in: Clinical Science, MedTech, Digital/IT, Services & Solutions, Business & Financial Consulting, Pharma, BioPharma, Healthcare, Healthcare Services, Legal, Personal-Injury, Recruiting, Privately-Owned Healthcare Facilities, Real Estate Development, Revenue Management Firms, Business Development, Practice Development, Financial Management, Insurance; matching clients with BPO Services and products successfully
Advisory Management & Business Development Firm offering strategic healthcare management consulting
Developed comprehensive business strategies for clients, resulting in increased profitability and growth.
Chief Excellence Officer
Physicians Solutions LLC
03.2012 - 03.2014
Built, developed and mentored a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement in Critical Access Hospitals
Responsibilities included Board and Management Company Support, Day-to-day on-site hospital C-Level management, leadership, strategic direction and operations management, Medical staff Liaison, Community and Public Relations, Compliance & Accreditation, Strategic Planning, Delivery and Oversight of Healthcare Services, Financial Management, Human Resource Management, Facilities Management, and Market Growth
Mentored junior staff members, helping them develop their skills and advance in their careers.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Established effective relationships with key stakeholders, including physicians, both internally and externally for increased collaboration opportunities.
Improved department efficiency by streamlining and implementing policies and processes.
Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
Directed operations for Independent Diagnostic Testing Facilities including staff, technologists, equipment, A/R Management and Revenue efficiency, scheduling, transcription, front office, and all other personnel
Worked to increase overall volume, control costs and cultivate new relationships with area physicians resulting in additional referral sources
Responsible for financial, business development, managerial reporting, and contract management duties
-Increased volume by 10% in first six months - increased overall volume by 25% in 2 years
-Decreased overall costs while increasing volume resulting in increased net profit, YOY
-Implemented first up-front collections module and online payment processing resulting in 73% increase in patient payments and 80% decrease in Bad Debt
-Designed and re-branded Mammography suites into Women's Imaging Centers, resulting in this becoming a top revenue generating modality for the center
- Appointed to Ogeechee Technical College Advisory Board, Radiologic Technology Program
- Managed Merger and Acquisition of multiple Imaging Centers
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
Drove revenue growth with the successful launch of new products and services to meet customer needs.
Identified and pursued business development opportunities to grow organization and increase revenue.
Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
Established key performance indicators for each department to track progress towards organizational goals effectively.
Director of Business Development
Snelling Staffing
01.2008 - 04.2010
Initially hired as an Executive Recruiter, and promoted within 1st 90 days
Highly competitive and results-oriented professional driven to significantly impact profits and return on investment
Accomplished relationship driven business development professional with expertise in new healthcare / commercial services business development for Recruitment & Business Services Agency
Secure accounts through planned strategies and aggressive cold calls
Retain accounts through true customer service and successful project management
Negotiated contracts and closed agreements to maximize value for customers while meeting or exceeding upsell/cross sell/renewal goals
Developed trusted advisor relationships with key accounts, customer stakeholders, physicians and C-level executives
Partnered with internal operations and management to relay customer feedback relative to our capabilities and service delivery
Tracked and presented progress of monthly/quarterly/annual account management initiatives to internal and external stakeholders
Forecasted and track account metrics (e.g., quarterly sales results and annual forecasts)
Collaborated with growth, service delivery and sales teams on planning and executing strategy and service delivery to seek feedback from current and potential customers
Responsible for monitoring customer utilization and value measurement/realization
Actively participated in relevant industry organizations and associations
Mentored monitored and managed teams across several service lines and functions
Functioned as Recruiter for 1st 6 months in employment before being promoted to Director of Business Development
Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
Negotiated, prepared, and signed contracts with clients.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Presented persuasive presentations at industry conferences showcasing company expertise, generating interest from potential new clients.
Conducted comprehensive market research studies to identify untapped opportunities for growth within the industry landscape.
Optimized lead generation efforts by implementing CRM tools and refining prospecting techniques.
Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless execution of business development initiatives.
Education
Bachelor of Science - Healthcare Administration - Candidate