Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Bartender
1933 House of Burbon
08.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Restorative Aide
EmpowerMe Wellness
05.2023 - 05.2024
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Assisted patients with range-of-motion exercises, promoting flexibility and preventing muscle atrophy.
Utilized adaptive equipment appropriately in interventions alongside physical/occupational therapists for enhanced results.
Contributed to efficient department operations by organizing schedules for treatments according to therapist availability and patient needs.
Served as liaison between therapy staff and nursing team members, enabling seamless coordination of patient services across disciplines.
Supported physical therapy sessions for improved mobility and strength in patients.
Educated patients on the importance of exercise programs and proper body mechanics, enhancing injury prevention efforts.
Enhanced patient recovery by providing comprehensive restorative care and assistance with daily activities.
Staffing Coordinator
Bria of Woodriver
10.2022 - 05.2023
Verified payroll, vacation and sick time hours to support accounting processes.
Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
Worked closely with other departments within the organization to address workforce planning needs effectively.
Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
Manager of Operations
Budweiser Brew House
01.2022 - 12.2022
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Bartender
OHM Concessions
03.2021 - 12.2022
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Bartender
Doc Holidays Bar
05.2020 - 03.2021
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.