Tara Walls
Mansfield,TX
Summary
. Dedicated ! Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Server
El Arroyo
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cart Girl
fossil creek golf
09.2022 - Current
- Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
- Anticipated guest needs, refilled drinks and cleared empty glasses.
- Stocked beverage cart fully to engage in rounds on golf course.
- Tracked deliveries of products and replenished storage area to keep inventory well-stocked.
- Prepared and served cold, hot and [Type] beverages to guests.
- Tabulated sales to reconcile with cash, checks and credit card transactions to close out cart daily.
- Greeted frequent visitors by name and explained new promotions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Made friendly conversation with customers to provide enjoyable bar experience.
Beverage Cart Girl
Texas Star Golf Course
08.2020 - 08.2022
- Anticipated guest needs, refilled drinks and cleared empty glasses.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stocked service stations with ice, napkins and straws.
- Participated in ongoing training to enhance job skills and knowledge.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Customer Service Call Center Agent
sterling business premotions
01.2021 - 10.2021
- Consulted with customers regarding needs and addressed concerns.
- Maintained strong call control and quickly worked through scripts to address problems.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Used available resources to provide efficient and accurate solutions for customer service requests.
Education
Lamar High School
Arlington, TX06.2020
Skills
- Time Management
- Customer Service
- Self-Directed and Motivated
- Strong Work Ethic
- Active Listening
- Flexible Schedule
- Positive Attitude
- Punctual and Dependable
Affiliations
- Member, Alumni Association
Timeline
Server
El Arroyo
02.2023 - Current
Cart Girl
fossil creek golf
09.2022 - Current
Customer Service Call Center Agent
sterling business premotions
01.2021 - 10.2021
Beverage Cart Girl
Texas Star Golf Course
08.2020 - 08.2022
Lamar High School
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