New-grad LVN with progressive experience delivering compassionate care to patients. Seeking an opportunity to combine recent education with field experience to pursue career opportunities as a Licensed Vocational Nurse and to be a part of a team to assist in ensuring that patients receive high quality care, while providing my employer with dedication and outstanding work ethic.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
12.2019 - Current
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Obtained client medical history, medication information, symptoms, and allergies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
BUSINESS OWNER
Telecare Management Services, Inc
01.2017 - 12.2020
Provided Chronic Care Management Services for medicare beneficiaries who have two or more chronic conditions
Implemented quality assurance and compliance
Ensured that all members of the program had comprehensive care plans that directly relate to their chronic conditions
Recruited, hired, trained, and coached employees
Skillfully developed individual and team goals, objectives, standards of performance, policies and procedures
Interpreted and communicated new or revised policies to staff
Developed and achieved financial and growth goals
Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitated a proactive work environment
Assisted in resolving and satisfying member request and internal operational issues.
MEDICAL ASSISTANT
Copeland Medical Healthcare Partners
04.2014 - 06.2017
Assisted in examination and treatment of patients under the direction of the Clinician
Interviewed patients and measured vital signs and other pertinent information as required
Recorded present information in patients medical record
Prepared treatment rooms and patients for examination
Assisted clinician with care of the patient
Inventories, orders and replenished medical supplies and materials
Gave treatments and performed routine laboratory tests as required by facility
Scheduled appointments, performed clinical tasks and completed appropriate forms as required by facility
Was responsible for administering medications, including injections
Duties included cleaning, processing, sterilizing and checking instruments
Performs computer data entry functions
Performs clinical/technical skills
Performs other related duties as necessary
Practiced customer service standards as defined by the Medical Center
Anticipated the customer's needs, took proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved
Promptly responds to patient requests
Facilitated the customer's ability to utilize resources
Assured a clean, orderly, and functional work environment
Acted as an effective team member who is flexible, cooperative, and willing to assist others
Professionally managed difficult or conflict situations constructively and obtained appropriate assistance
Acted as a resource and mentor to new employees, students, and other team members
Demonstrated the use of medical terminology and the ability to read, write, and comprehend medical information
Effectively presented information both verbal and written
Demonstrated ability to use personal computer
Obtained client medical history, including medication information, symptoms and allergies
Collected and documented patient medical information such as blood pressure and weight using EPIC EMR
Reported any unusual or urgent circumstances in patients' condition or environment immediately to health care provider
Assisted with routine checks including annual pap smears and physicals and collected and processed specimens
Explained procedures to patients to reduce anxieties and increase patient cooperation
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Oriented and trained new staff on proper procedures and policies
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Assisted physicians in follow-through of care
Called and faxed pharmacies to submit prescriptions and refills
Scheduled follow up appointments
Ordered and prepared reagents and supplies
Tested and recorded blood glucose levels, Electrocardiograms, Holter monitor administered vaccines, blood draws urinalysis, helped physician with treadmill stress test, ABI's, and ear lavage
Coordinated home visits for palliative care patients
Adhered to specifications and standards of medical facility
Assisted physician with developmental activities
MEDICAL ASSISTANT
Peachwood Medical Group
02.2013 - 03.2014
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Taught patients about medications, procedures and care plan instructions
Welcomed patients and inquired about wellbeing since last treatment
Obtained all prescribed laboratory testing
Administered injections, blood draws, strep test, holter monitor test, A1C, urinalysis, assisted physicians with treadmill stress test and minor surgical procedure
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
Ordered lab work and preventative screening test as instructed by physician
Sanitized, restocked and organized exam rooms and medical equipment
Refilled medication for patients and obtained prior authorizations as instructed by healthcare provider.
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