Tara Wetzel
Spanish Fork,UT
Summary
Dynamic Office Assistant with a proven track record at Rooftek Portland, enhancing office efficiency through meticulous file organization and exceptional customer service. A dedicated team player, skilled in data entry and resourceful problem-solving, I consistently ensured timely project completion and streamlined operations, contributing to a productive work environment.
Overview
23
23
years of professional experience
Work History
Office Assistant
Rooftek Portland
04.2020 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Processed incoming and outgoing mail and packages according to established procedures.
Piano Teacher
Self Employed Services
03.2006 - 05.2022
- Boosted student confidence in their abilities through consistent positive reinforcement and encouragement.
- Introduced students to appropriate hand positioning, finger transitions and pedal use.
- Communicated with parents regarding upcoming events and student progress.
- Developed lesson plans, selected course materials and prepared assignments.
- Provided constructive feedback on technique, expression, posture, rhythm-reading skills during weekly private lessons.
- Developed personalized curriculum for each student to cater to their unique learning styles and needs.
- Enhanced student performance by incorporating innovative teaching methods and individualized lesson plans.
- Established a supportive learning environment that promoted open communication between students, parents, and faculty members.
- Successfully prepared students for recitals, auditions, and competitions by implementing effective practice strategies.
- Organized special events like recitals and concerts to showcase student talent within the community.
- Improved student understanding of piano theory through creative games and activities.
- Increased student retention rates by developing strong relationships with students and their families.
- Evaluated and graded student performance, homework assignments, projects and tests.
- Ensured smooth communication with parents about their child''s progress through regular meetings discussing achievements areas needing improvement.
Registered Nurse
Mercy Medical Center
02.2002 - 10.2003
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Processed incoming and outgoing mail and packages according to established procedures.
Medical Insurance Examiner
Rick S
02.2014 - 11.2016
- Achieved high levels of client satisfaction through diligent case management and clear communication of decisions regarding coverage eligibility or denial reasons.
- Assisted in the development of streamlined protocols to expedite claims processing while maintaining accuracy and compliance with regulations.
- Exemplified professionalism and attention to detail in all aspects of work as a Medical Insurance Examiner, consistently meeting or exceeding performance expectations.
- Collaborated with underwriting teams to provide insights into risk assessment based on prior claims experiences and trends.
- Maintained up-to-date knowledge on industry trends, adapting examination techniques as necessary to ensure continued success in identifying potential risks or issues within claims submissions.
- Improved overall productivity with meticulous organization techniques that facilitated efficient record-keeping and data retrieval for ongoing cases.
- Enhanced claim processing efficiency by meticulously reviewing medical records and insurance policy details.
- Provided exceptional customer service to policyholders during the claims process, addressing concerns promptly and professionally.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Reviewed provider coding information to report services and verify correctness.
- Responded to correspondence from insurance companies.
- Examined claims forms and other records to determine insurance coverage.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Registered Nurse
Mountain View Hospital
12.2004 - 08.2005
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Associate Of Arts And Sciences - Biological Sciences
Brigham Young University
Provo, UTAssociate Of General Studies - Biological Sciences
Eastern Oregon University
La GrandeBachelor Of Nursing - Nursing
Oregon Health Sciences University
La Grande06.2002
Associates Of Arts And Sciences - Nursing Education
Brigham Young University- Idaho (formerly Ricks College
Rexburg, ID04.1996
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Resourceful
- Office management
- Strong problem solver
- Document management
- Filing and data archiving
- Bookkeeping
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Rooftek Portland
04.2020 - Current
Medical Insurance Examiner
Rick S
02.2014 - 11.2016
Piano Teacher
Self Employed Services
03.2006 - 05.2022
Registered Nurse
Mountain View Hospital
12.2004 - 08.2005
Registered Nurse
Mercy Medical Center
02.2002 - 10.2003
Associate Of Arts And Sciences - Biological Sciences
Brigham Young University
Associate Of General Studies - Biological Sciences
Eastern Oregon University
Bachelor Of Nursing - Nursing
Oregon Health Sciences University
Associates Of Arts And Sciences - Nursing Education
Brigham Young University- Idaho (formerly Ricks College