Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Registrar
Autauga County Board Of Education
06.2020 - Current
Greeted every guest with personable approach and provided knowledgeable service.
Organized, reviewed, and filed paperwork for secure recordkeeping.
Verified paperwork accuracy and checked for completion prior to processing.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Monitored enrollment processes to meet regulations and accreditation standards.
Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Updated computer system with latest information to keep records current and accurate.
Provide students with bus information
Print progress and report cards for 9th and 10 th grade level students
Issue proof of enrollment and work permits
Process insurance paperwork
Process social security paperwork
Process records requests
Process students records when withdrawing
License Clerk
Autauga County Probate Office
08.2016 - 05.2020
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Interacted with customers by phone, email, or in-person to provide information.
Maintained filing system and organized customer documents for easy retrieval of information.
Answered multiple phone lines
Issued tags for vehicles, boats and trailers
Processed titles for mobile homes, cars, motor homes, boats, trailers and big trucks
Inventoried tags as they came in
Ran reports at month end
Balanced and made deposit daily
Issued drivers license by renewal or replacements
Issued hunting and fishing licenses
Recorded deeds
Issued marriage licenses and recorded them
Calculated pricing to record deeds
Processed mail for tags and deeds
Secretary
Physical Express
05.2010 - 05.2014
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Kept all records organized and color code's
Entered all pertinent , confidential information into system
Checked patients out and collected balances and copay
Entered in all medical coding for patients after visit
Submitted all charges electronically to insurance companies
Entered in payments from insurance companies
Cleaned up front area and waiting room to ensure germs were to a minimum
Entered data into system and updated customer contacts with information to keep records current.
Provided clerical support to company employees by copying, faxing, and filing documents.
Created and updated records and files to maintain document compliance.
Secretary
Dr.Heavlin DMD
05.2006 - 05.2010
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Called and reminded of appointments
Called on over due balances and collected for them
Filed insurance claims
Posted all insurance checks
Entered data into system and updated customer contacts with information to keep records current.
Secretary/Collections
Partners In Pediatrics
01.2004 - 05.2006
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Processed payments and applied to customer balances.
Negotiated to collect balance in full.
Receive records and enter in confidential information into system
Call and remind of appointments
Schedule appointments
Process medical records to send to outside sources
Enter in charges with ICD9 codes to electronically submit to insurance companies