Tara Williams
New Orleans,LA
Summary
Seeking an internship opportunity at Photofax Inc. where I can leverage my diverse professional background in customer service, crisis intervention, administrative support, and advocacy to contribute to projects related to digital imaging technology and client services. Eager to apply my strong communication skills, attention to detail, and ability to thrive in fast-paced environments to support the company's mission and objectives
Overview
8
8
years of professional experience
Work History
Crisis Intervention Specialist
Metro Centers for Community Advocacy
01.2024 - Current
- Responded to distressing phone calls with professionalism and compassion, offering immediate support, guidance, and access to shelter and resources for people experiencing domestic violence, human trafficking, sexual assault, and stalking
- Recorded and meticulously organized data information from client interactions, ensuring confidentiality and accuracy in documentation
- Acted as a vital link between individuals in crisis and the resources they needed, including referrals for substance abuse treatment, housing assistance, and other support services
- Collaborated closely with community partners and agencies to streamline access to comprehensive resources and services for individuals in need
- Demonstrated cultural competency and sensitivity in serving diverse populations, respecting individual backgrounds and experiences
- Practiced self-care and resilience strategies to maintain personal well-being and effectiveness in providing support to clients in challenging circumstances.
Server
Lebanon’s Café
03.2023 - Current
- Provided exceptional customer service by warmly greeting and seating patrons, fostering a welcoming environment conducive to positive interactions
- Facilitated effective communication by relaying customer orders to kitchen staff and ensuring accurate delivery of food items
- Maintained meticulous standards of cleanliness and organization in the dining area and server station, adhering to health and safety regulations
- Demonstrated empathy and professionalism in addressing customer inquiries, sharing menu information, and accommodating dietary restrictions
- Proactively resolved customer concerns and conflicts, striving to uphold the establishment's reputation for customer satisfaction.
Line Cook and Cashier
Bruegger’s Bagels
05.2022 - Current
- Demonstrated proficiency and efficiency in taking customer orders, preparing food items, and maintaining high standards of food quality and presentation
- Managed cashier responsibilities with accuracy and professionalism, processing transactions, handling cash, and providing receipts to customers
- Cultivated positive customer interactions by greeting guests warmly, recommending menu items, and addressing inquiries about ingredients and preparation methods
- Assisted with inventory management and restocking of supplies, ensuring adequate stock levels to support daily operations
- Maintained cleanliness and sanitation in food preparation areas and adhered to food safety protocols to uphold health standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Fitness Attendant
Jewish Community Center Gym
08.2022 - 05.2023
- Fostered a supportive and inclusive atmosphere for gym members by providing personalized assistance, answering questions, and offering guidance on equipment usage and fitness programs
- Responded promptly and effectively to medical emergencies, administering First Aid and coordinating with emergency services as necessary
- Ensured the cleanliness and maintenance of gym facilities and equipment, contributing to a safe and hygienic environment for patrons
- Managed inventory and distribution of towels, towels, and other amenities, ensuring availability and cleanliness for gym users
- Collaborated with fitness program coordinators to facilitate classes and events, promoting community engagement and wellness initiatives
Office Assistant & Package Room Employee
Residence Life at Loyola University
01.2022 - 05.2022
- Managed incoming communication channels by promptly answering phone calls and emails, providing courteous assistance and information to students, staff, and external parties
- Executed various administrative tasks with precision and efficiency, including running errands, photocopying documents, and assisting with event coordination
- Demonstrated exceptional organizational skills in maintaining the package room, accurately sorting and distributing incoming packages to residents, and keeping detailed records of deliveries
- Collaborated with residence life staff to ensure smooth operations and timely resolution of resident inquiries and concerns
- Supported the overall functioning of the residence life office by assisting with data entry, filing, and other clerical duties as needed.
Sales Associate & Cashier
TJ Maxx & Homegoods
09.2019 - 02.2020
- Processed transactions accurately and efficiently during peak periods, maintaining a high level of customer service and satisfaction
- Actively promoted Tj Maxx credit cards to customers, explaining benefits and assisting with the registration process to drive sales and enhance customer loyalty
- Maintained cleanliness and organization of store areas, including clothing sections, by regularly tidying displays, restocking merchandise, and ensuring a visually appealing shopping environment
- Provided personalized assistance to customers in the jewelry and women's clothing departments, offering styling advice, locating items, and facilitating purchases to meet their needs and preferences.
Nanny
Freelance
01.2016 - 02.2020
- Developed personalized schedules and structured routines for children, incorporating activities and learning opportunities tailored to individual needs and interests
- Provided compassionate care and support to children with special needs, fostering their emotional and cognitive development in a nurturing environment
- Managed household responsibilities, including cleaning, meal preparation, and household organization, to ensure a safe and comfortable living environment for the family
- Assisted with academic tasks by providing homework help, tutoring, and educational enrichment activities, contributing to the children's academic success and growth
- Implemented daily schedules and routines for both indoor and outdoor activities, promoting structure and consistency in the children's daily lives.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Education
Bachelor of Science - Psychology, Criminology & Justice
Loyola University New Orleans
New Orleans, LA05.2025
High School Diploma -
Hume Fogg Academic High School
Nashville, TN05.2021
Skills
- Customer Service Excellence: With experience in customer-facing roles, I can deliver exceptional customer service, ensuring client satisfaction, and fostering positive relationships This skill will enable me to effectively engage with clients and address their needs
- Crisis Intervention and Counseling: I have the ability to provide empathetic support and guidance to individuals in distressing situations This skill equips me to handle high-pressure environments with professionalism and compassion
- Data Management and Organization: I possess strong organizational skills and attention to detail in managing data and documentation I am proficient in recording and organizing information accurately, ensuring confidentiality and efficiency in data management processes
- Resource Coordination and Collaboration: My experience in connecting individuals with resources, collaborating with community partners, and supporting diverse populations highlights my ability to coordinate resources effectively and work collaboratively with teams This skill will enable me to contribute to project coordination and teamwork initiatives
Accomplishments
- Event Coordination Excellence: Managed ticket booths for concerts at Joy Theater, ensuring smooth operations and exceptional customer service. Demonstrated proficiency in handling high-pressure environments and providing a positive experience for attendees.
- Community Engagement and Cultural Understanding: Participated in numerous community events across New Orleans, gaining a deep appreciation for the city's culture and fostering connections within the community. Developed a nuanced understanding of local dynamics and demographics, facilitating effective engagement with diverse community members.
- Research Impact: Conducted comprehensive research projects on the impact of Hurricane Katrina on youth in New Orleans, contributing valuable insights to the understanding of post-disaster resilience and recovery efforts. Presented findings and informing decision-making processes for advocacy efforts.
- Leadership and Mentorship: Served as a discussion leader for the Enneagram Journey course, guiding participants through meaningful discussions and fostering personal growth. Led young boys at Dan Beard Day Cub Scout Camp, providing mentorship and instilling values of leadership and teamwork.
Timeline
Crisis Intervention Specialist
Metro Centers for Community Advocacy
01.2024 - Current
Server
Lebanon’s Café
03.2023 - Current
Fitness Attendant
Jewish Community Center Gym
08.2022 - 05.2023
Line Cook and Cashier
Bruegger’s Bagels
05.2022 - Current
Office Assistant & Package Room Employee
Residence Life at Loyola University
01.2022 - 05.2022
Sales Associate & Cashier
TJ Maxx & Homegoods
09.2019 - 02.2020
Nanny
Freelance
01.2016 - 02.2020
Bachelor of Science - Psychology, Criminology & Justice
Loyola University New Orleans
High School Diploma -
Hume Fogg Academic High School
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