Tara Wilson
Kansas City,MO
Overview
18
18
years of professional experience
Work History
Account Manager
United Carpet and Paint
01.2018 - 01.2024
- Responsible for maintaining existing accounts as well as developing relationships with new customers and accounts to grow the business
- Served as the liaison between the company and its customers and accounts
- Addressed customers’ needs and concerns to maintain and develop strong relationships
- Collaborated with various internal departments to ensure customer needs were addressed and met
- Provided bids and quotes for individual customers as well as large-scale accounts
- Represented the company at various industry events as well as networking events, in addition to in-person cold-calling and phone and email outreach
- Collected and analyzed data to understand and address changing needs within the flooring industry
Account Manager
CORT Furniture-A Berkshire Hathaway Company
01.2014 - 01.2018
- Sole Account Manager for the St. Louis region. Responsible for growing the business through acquiring new multi-family accounts, as well as commercial and residential clientele, while maintaining the company’s existing business relationships
- Drove revenue through renewals, upsells, and cross-sells
- Maintained accurate records of accounts in Salesforce to track sales pipeline and give insight into the ever-changing needs and wants of the market
Multi-Site Supervisor
MAC Properties
01.2010 - 01.2014
- Oversaw daily operations across four locations
- Managed leasing and renewals
- Coordinated training of new staff
- Developed and implemented strategies for operational efficiency across four locations
Assistant Manager/Property Manager
Lipton Property Management
01.2006 - 01.2010
- Oversaw daily operations
- Managed leasing and renewals
- Oversaw onsite vendor/contractor activities
- Coordinated inspections in order to comply with city codes
- Worked closely with the Maintenance Supervisor on repairs, inspections, and make-readies
- Addressed resident concerns and issues in a timely manor
Skills
- Effective communication
- Account development
- Relationship management
- Networking
- Business development
- Sales expertise
- Customer relationship management
Timeline
Account Manager
United Carpet and Paint
01.2018 - 01.2024
Account Manager
CORT Furniture-A Berkshire Hathaway Company
01.2014 - 01.2018
Multi-Site Supervisor
MAC Properties
01.2010 - 01.2014
Assistant Manager/Property Manager
Lipton Property Management
01.2006 - 01.2010
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