Tara Winstead
Tampa,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking empathetic and professional approach to identifying and addressing issues, with focus on satisfying the needs of the customer.
Overview
17
17
years of professional experience
Work History
Patient Care Coordinator
Dr. Paul Bowman
05.2022 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Engaged with patients to provide critical information.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
Office Coordinator
Ace Handyman Services
03.2021 - 05.2022
- Company Overview: company-Tampa
- Responsibilities include heavy phone volume – call center, sales, and customer service
- Scheduling multi-Craftsman office, problem solving and office management
- Company-Tampa
- Answered and managed dozens of incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Office Manager/Cash Applications/HR Administrative
Plumbing Contractor
09.2018 - 02.2021
- QuickBooks Cash Applications, Payroll, General Office, and Managerial Duties for an established, highly successful plumbing company
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts receivables
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
OWNER/MANAGER
WINSTEAD enterprises
09.2007 - 05.2014
- Company Overview: holding company – BagelBagel café
- Owned and operated a multi-unit restaurant franchise corporation
- Daily restaurant operations, back-office control, and franchise facilitator
- Holding company – BagelBagel café
Education
Hospitality/travel industry certification - all aspects of the travel and hospitality industry
central florida travel academy
High Scool Diploma -
Carmel High School
Mundelein, ILSkills
- Schedule Coordination
- Organizational Skills
- HIPAA Compliance
- Attention to Detail
- Patient confidentiality
- Critical Thinking Skills
- Appointment Scheduling
- Patient Relations
- Patient Care Coordination
Timeline
Patient Care Coordinator
Dr. Paul Bowman
05.2022 - Current
Office Coordinator
Ace Handyman Services
03.2021 - 05.2022
Office Manager/Cash Applications/HR Administrative
Plumbing Contractor
09.2018 - 02.2021
OWNER/MANAGER
WINSTEAD enterprises
09.2007 - 05.2014
Hospitality/travel industry certification - all aspects of the travel and hospitality industry
central florida travel academy
High Scool Diploma -
Carmel High School
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