Area Leasing Manager with expertise in luxury lease up experience. Dedicated to improving day-to-day leasing and marketing operations for maximum success. Seeking to enhance career with a respected organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Area Leasing Manager
GRE Management
Scottsdale, AZ
04.2024 - 10.2024
Performed regular site visits to check on conditions of the premises.
Created leasing contracts, collected rent payments, and maintained tenant records.
Coordinated move-in and move-out procedures including inspections and cleaning services.
Facilitated communication between tenants and ownership.
Trained staff on compliance, policies and procedures to maximize success.
Oversaw daily operations, maintenance, and administration of various properties.
Implemented tenant retention programs to reduce turnover and vacancy rates.
Ensured compliance with all Fair Housing, federal, state, and local laws concerning property leasing and management.
Developed strategies to increase occupancy levels through effective marketing campaigns.
Maintained meticulous attention to detail in verifying completion of all necessary paperwork by leasing consultants before lease signing.
Handled evictions when necessary; prepared documents for court proceedings if needed.
Maintained accurate financial records related to rental income and security deposits.
Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
Organized promotional activities such as open houses or special events to attract new renters.
Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
Area Leasing Manager
Sparrow Living
Glendale, Az
10.2022 - 04.2024
Oversaw the responsibilities of an Area Leasing Manager across Sparrow Living Westside properties
Demonstrated exceptional public communication skills while effectively resolving challenging situations with existing and potential tenants.
Maintained exceptional Reputation Management standards with top-rated reviews and customer feedback
Devised resourceful strategies to maximize occupancy rates
Ensured immediate response to all incoming leads through effective CRM management
Demonstrated expertise in direct comps, leasing, and sales techniques to achieve desired occupancy and revenue results
Demonstrated excellence in identifying and managing prospective clients to maximize sales revenues
Knowledge in correcting ledger accounts and/or adding credits and charges.
Monitored current trends in the market and local competitiveness to assess the potential effect on community's occupancy, market rent, and sales outcomes
Developed short and long-term marketing plans and goals to sustain occupancy while adhering to the community's established policies on concessions, specials, and other programs
Managed resident referral programs, attended local networking events, and utilized various internet marketing platforms to maximize traffic flow.
Conducting tours to ensure the community meets the Company's standards for show quality. This includes daily inspection of the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community's maintenance team, and preparing the leasing office for daily leasing activities.
Implemented a proactive approach by personally reaching out to prospects and new residents via calls, email, text and by mail to guarantee satisfaction.
Recorded follow up and prospect status (urgent, hot, standard, mild) during each phase of the sales process.
Escrow Assistant
Fidelity National Title Agency
12.2021 - 10.2022
Performs administrative support tasks to transfer the title of a real estate property in real estate transactions, such as a purchase or refinance
Communicate with title insurance representatives, insurance company representatives, loan officer, escrow processors and team members, title company, real estate agents, and clients to assist escrow officer in the closing process
Read all contracts, commitments, and lender closing instructions to complete them in a timely fashion to ensure the closing of escrow
Prepare closing documents such as settlement statements, escrow files, and closing statements and coordinating all pre and post-closing responsibilities as directed.
Leasing/Marketing Manager
WestCorp Management Group- Evolve Luxury Apartment Homes
Henderson, NV
01.2021 - 12.2021
Demonstrated strong problem-solving in managing tenant relations
Received average Reputation Management/Guest ratings of 5 stars.
Resourceful and diligent in strategies to achieve occupancy rates, and by securing long-term tenants.
Ensured prompt handling of incoming leads through effective use of CRM
Leveraged understanding of direct comps, leasing, and sales strategies to accomplish occupancy and revenue targets
Qualified and nurtured prospect leads in a way that established long-term trusts
Implemented efficient methods to ensure accuracy in ledger account corrections
Stay updated on market trends and local competition affecting community occupancy, market rent, and sales results.
Set measurable goals for increasing occupancy rates through strategic marketing initiatives, while maintaining compliance with the community's policies on concessions, specials, and programs.
Achieved successful lead generation and conversions by identifying prospective customers.
In-depth knowledge of relevant legalities related to tenant and landlord obligations.
Implemented and enforced property rules and regulations utilizing versatile skills.
Maintained consistent occupancy levels of 97-100%, resulting in minimal delinquencies
Demonstrated exceptional public communication skills and successfully resolved complex challenges through critical problem-solving.
Analyzed market trends to identify potential opportunities for growth.
Leasing/Marketing Manager
Pinnacle Campus Living Management/ Echo 1055
01.2019 - 10.2020
Established Sales/Marketing strategies to increase property traffic throughout the UNLV area
Maintained thorough knowledge of community and surrounding competitors
Accurately prepared weekly leasing reports & leasing data
Perform audits on new lease & renewal files for key controls
Prepared monthly marketing Calendars for resident events & Team scheduling.
Leasing /Marketing Manager
Greystar Property Management/ The U in Davis
01.2016 - 12.2018
Managed and directed the community's marketing, print and internet advertising, sales activities, leasing, team members, and other resources to achieve established revenue, occupancy, resident retention, and leasing goals and objectives
Was responsible for weekly file audits, and responsible for nightly and weekly leasing and marketing reports.
Leasing Manager
Peak Campus Management, LLC / CastleRock at Fresno
07.2014 - 01.2016
Established Sales/Marketing strategies to increase Property Traffic
Maintained Leasing closing ratio of 100
Maintained thorough Knowledge of community and surrounding competitors
Accurately prepared weekly leasing reports & leasing data
Perform audits on new lease & renewal files for key control
Prepared monthly marketing Calendars for resident events & Team scheduling.
Personal Information
Title: AREA LEASING MANAGER
Certification
Currently enrolled in Arizona School of Real Estate
Timeline
Area Leasing Manager
GRE Management
04.2024 - 10.2024
Area Leasing Manager
Sparrow Living
10.2022 - 04.2024
Escrow Assistant
Fidelity National Title Agency
12.2021 - 10.2022
Leasing/Marketing Manager
WestCorp Management Group- Evolve Luxury Apartment Homes
01.2021 - 12.2021
Leasing/Marketing Manager
Pinnacle Campus Living Management/ Echo 1055
01.2019 - 10.2020
Leasing /Marketing Manager
Greystar Property Management/ The U in Davis
01.2016 - 12.2018
Leasing Manager
Peak Campus Management, LLC / CastleRock at Fresno
07.2014 - 01.2016
Currently enrolled in Arizona School of Real Estate