Tara Winter
Scottsdale,AZ
Summary
Community Manager with extensive experience as an Area Leasing Manager, specializing in luxury lease-up projects. Proven track record in enhancing leasing and marketing operations, resulting in increased occupancy rates and improved process efficiency. Strong focus on boosting occupancy rates, streamlining processes, and fostering strong relationships with residents, teams, and stakeholders, while delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
Community Manager
KSG Management Company
02.2025 - Current
- Implemented property maintenance processes, reducing response times by 50%
- Tracked and reported on financial KPIs, informing budgetary decisions and growth strategies.
- Increased community-driven revenue through targeted campaigns and partnerships.ps
- Managed daily operations of a 168-unit community.
- Led leasing associates to secure leases, resulting in a 98% occupancy rate.
- Developed and executed a marketing campaign that increased inquiries by 10%.
- Coordinated resident events to enhance retention.
- Handled conflict resolution, ensuring a positive environment.
- Negotiated lease agreements, achieving a 94% renewal rate.
- Scheduled & negotiated vendor contracts, saving on service agreements for community platforms
- Facilitated weekly team meetings to establish goals.
Area Leasing Manager
GRE Management
Scottsdale, AZ
04.2024 - 10.2024
- Conducted regular site visits to assess premises conditions.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Coordinated move-in and move-out procedures, including inspections and cleaning services.
- Facilitated communication between tenants and ownership to address concerns.
- Trained staff on compliance, policies, and procedures to enhance operational success.
- Oversaw daily operations, maintenance, and administration of multiple properties.
- Implemented tenant retention programs to decrease turnover and vacancy rates.
- Ensured adherence to Fair Housing and all relevant laws regarding property management.
Area Leasing Manager
Sparrow Living
Glendale, AZ
10.2022 - 04.2024
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Maintained accurate financial records related to rental income and security deposits.
- Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
- Organized promotional activities such as open houses or special events to attract new renters.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Oversaw the responsibilities of an Area Leasing Manager across Sparrow Living Westside properties.
- Demonstrated exceptional public communication skills while effectively resolving challenging situations with existing and potential tenants.
- Maintained exceptional Reputation Management standards with top-rated reviews and customer feedback.
- Devised resourceful strategies to maximize occupancy rates.
- Ensured immediate response to all incoming leads through effective CRM management.
- Demonstrated expertise in direct comps, leasing, and sales techniques to achieve desired occupancy and revenue results.
- Demonstrated excellence in identifying and managing prospective clients to maximize sales revenues.
- Knowledge in correcting ledger accounts and/or adding credits and charges.
- Monitored current trends in the market and local competitiveness to assess the potential effect on community's occupancy, market rent, and sales outcomes.
- Developed short and long-term marketing plans and goals to sustain occupancy while adhering to the community's established policies on concessions, specials, and other programs.
Escrow Assistant
Fidelity National Title Agency
01.2021 - 12.2021
- Performs administrative support tasks to transfer the title of a real estate property in real estate transactions, such as a purchase or refinance.
- Communicate with title insurance representatives, insurance company representatives, loan officer, escrow processors and team members, title company, real estate agents, and clients to assist escrow officer in the closing process.
- Read all contracts, commitments, and lender closing instructions to complete them in a timely fashion to ensure the closing of escrow.
- Prepare closing documents such as settlement statements, escrow files, and closing statements and coordinating all pre and post-closing responsibilities as directed.
- Demonstrated strong problem-solving in managing tenant relations.
Leasing/Marketing Manager
WestCorp Management Group- Evolve Luxury Apartment Homes
Henderson, NV
01.2021 - 12.2021
- Managed resident referral programs, attended local networking events, and utilized various internet marketing platforms to maximize traffic flow.
- Conducting tours to ensure the community meets the Company's standards for show quality. This includes daily inspection of the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community's maintenance team, and preparing the leasing office for daily leasing activities.
- Implemented a proactive approach by personally reaching out to prospects and new residents via calls, email, text and by mail to guarantee satisfaction.
- Recorded follow up and prospect status (urgent, hot, standard, mild) during each phase of the sales process.
Leasing/Marketing Manager
Pinnacle Campus Living Management/ Echo 1055
01.2019 - 10.2020
- Received average Reputation Management/Guest ratings of 5 stars.
- Resourceful and diligent in strategies to achieve occupancy rates, and by securing long-term tenants.
- Ensured prompt handling of incoming leads through effective use of CRM.
- Leveraged understanding of direct comps, leasing, and sales strategies to accomplish occupancy and revenue targets.
- Qualified and nurtured prospect leads in a way that established long-term trusts.
- Implemented efficient methods to ensure accuracy in ledger account corrections.
- Stay updated on market trends and local competition affecting community occupancy, market rent, and sales results.
- Set measurable goals for increasing occupancy rates through strategic marketing initiatives, while maintaining compliance with the community's policies on concessions, specials, and programs.
- Achieved successful lead generation and conversions by identifying prospective customers.
- In-depth knowledge of relevant legalities related to tenant and landlord obligations.
- Resourcefully secured long-term tenants, boosting occupancy rates.
- Implemented and enforced property rules and regulations utilizing versatile skills.
- Maintained consistent occupancy levels of 97-100%, resulting in minimal delinquencies.
- Demonstrated exceptional public communication skills and successfully resolved complex challenges through critical problem-solving.
- Analyzed market trends to identify potential opportunities for growth.
- Established Sales/Marketing strategies to increase property traffic throughout the UNLV area.
Leasing /Marketing Manager
Greystar Property Management/ The U in Davis
01.2016 - 12.2018
- Maintained thorough knowledge of community and surrounding competitors.
- Accurately prepared weekly leasing reports & leasing data.
- Perform audits on new lease & renewal files for key controls.
- Prepared monthly marketing Calendars for resident events & Team scheduling.
- Managed and directed the community's marketing, print and internet advertising, sales activities, leasing, team members, and other resources to achieve established revenue, occupancy, resident retention, and leasing goals and objectives.
- Was responsible for weekly file audits, and responsible for nightly and weekly leasing and marketing reports.
- Established Sales/Marketing strategies to increase Property Traffic.
- Maintained Leasing closing ratio of 100.
Education
Arizona School of Real Estate
08-2025
Skills
- Project management
- Customer service
- Financial reporting
- Marketing strategy
- Conflict resolution
- Team leadership
Websites
Real Estate License
Currently enrolled, Arizona School of Real Estate
Timeline
Community Manager
KSG Management Company
02.2025 - Current
Area Leasing Manager
GRE Management
04.2024 - 10.2024
Area Leasing Manager
Sparrow Living
10.2022 - 04.2024
Escrow Assistant
Fidelity National Title Agency
01.2021 - 12.2021
Leasing/Marketing Manager
WestCorp Management Group- Evolve Luxury Apartment Homes
01.2021 - 12.2021
Leasing/Marketing Manager
Pinnacle Campus Living Management/ Echo 1055
01.2019 - 10.2020
Leasing /Marketing Manager
Greystar Property Management/ The U in Davis
01.2016 - 12.2018
Arizona School of Real Estate
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