Tara Wright

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Manage strategic communication efforts, for all aspects of operating procedure changes.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Review timecards for discrepancies
• Partners with management and executive leadership, to develop departmental best practice guides and SOP's.

* Responsible for providing supervision, oversight, and accountability to direct reports.

* Utilize census to project staffing needs

* Creating weekly schedules, also assist when needed. to manage PTO request.

*Delegated shift assignments, assigned workloads

* Train and develop new hires and existing employees.

* Provided service, support for an diverse group of clients, in a group-home setting, with developmental disabilities.

• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Partnered with executive leadership to develop standard operating procedures
• Processed private pay, Medicaid, and Medicare.
• Maintained health records.
• Trained employees on various systems by providing classroom sessions and individual coaching