Tara Wright
Bloomfield Hills,MI
Summary
Experienced Property Insurance Specialist successful at investigating and processing insurance claims in a fast-paced environment. Organized, driven and adaptable with excellent planning and problem-solving abilities. Hardworking and communicative individual excels at interpreting policies and negotiating settlements.
Overview
20
20
years of professional experience
Work History
Property Claims Specialist
Farmers Insurance Company
11.2007 - Current
- Evaluated and settled complex insurance claims
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Prepared sketches and entered data into Xactimate to develop line-by-line item costs of damages.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Trained and mentored new hires and implemented individualized training plans.
- Developed and executed effective training plans based on department needs and objectives.
- Mentored and coached team members on with focuses on quality, communication, integration, and teamwork.
Loan Processor
City Federal Mortgage
01.2004 - 09.2007
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
Education
BBA - Economics
Grand Valley State University
Allendale, MI12.2004
Skills
- Completing Estimates
- Data Integrity
- Complex Coverage Issues
- Team Support
- Client Relationships
- Documentation Review
- Special Projects
- Policy and Procedure Explanations
- Training/Mentoring Team Members
Timeline
Property Claims Specialist
Farmers Insurance Company
11.2007 - Current
Loan Processor
City Federal Mortgage
01.2004 - 09.2007
BBA - Economics
Grand Valley State University
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