Tara York
Lake George,NY
Summary
Organized and dependable candidate with nearly 19 years of experience with Hanger Clinic. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Office Administrator
Hanger Clinic: Prosthetics & Orthotics
11.2005 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
- Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Reduced errors in billing and insurance claims processing by maintaining accurate patient records and staying updated on industry regulations.
- Managed appointments, registrations and patient relations in busy office.
- Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
- Oversaw office records and maintained strict document control.
- Collaborated with interdisciplinary teams to ensure seamless coordination of care for complex patients requiring multiple specialists'' involvement.
- Assisted in budget planning for the medical office by analyzing financial data, identifying cost-saving opportunities, and making recommendations to administrators.
- Strengthened relationships with vendors and suppliers, negotiating favorable contract terms for medical supplies and services.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Administrative Assistant to former RVP
- Orthotic Fitter
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Follow-up skills
- Process Improvements
- Strong Communication Skills
- HIPAA Compliance Understanding
- Time Management Capabilities
- Adaptable to change
- Collections experience
- Staff Training and Development
- Problem-solving competence
- Policy updates
- Professionalism and Discretion
Timeline
Office Administrator
Hanger Clinic: Prosthetics & Orthotics
11.2005 - Current
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