Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Asha Baksh

Queens,US

Summary

Consistently develop strong relationships with patients and their families through empathetic communication, a respectful attitude, and excellent customer service. Excellent at collaborating with doctors and nurses to provide excellent services. Collecting patient information, keeping an organized office, and coordinating with medical professionals are all skills possesses. Looking for a challenging new role with a growing team where possesses. Looking for a challenging new role with a growing team where can apply expertise and extensive experience in Patient Care. Proficient in the use of [Software] to manage patient information and schedule appointments. Data Management Medical insurance Interpersonal and written communication Conflict resolution Professional bedside manner Document filing Strong presentation skills Reporting requirements Directing callers Managing deadlines Document scanning Payment collection Patient-focused care Skilled in [Software] Insurance verifying Patient greeting System updates Scheduling Learning Management Systems Clinical instruction Didn't attend school in the US but finished high school in Trinidad I'm experienced in computer literacy and typing and basic Microsoft.

Overview

6
6
years of professional experience

Work History

Patient Services Representative

CityMD Jamaica Urgent Care, Queens
2021.04 - Current
  • Followed all applicable laws and regulations and ensured that facility followed Medicare and Medicaid guidelines
  • Entered data into [Software] system, including payments, account information, and call logs
  • Devised staff communication system that ensured proper treatment plan implementation and comprehensive patient care
  • Copied, logged, and scanned supporting documents before filing everything in client's files
  • Managed over 100 customer calls emails, and faxes per day responding to customer inquiries, resolving problems, and informing customers about new products
  • Identified process improvements in department's day-to-day operations
  • Reconciled deposits and credit card payments every day.
  • Managed over 100 customer calls per day.' or,

Patient Services Representative

Centers Urgent Care
2019.09 - 2021.04
  • Developed and implemented customer service polices and procedures.

Customer Service

The Home Depot
2017.09 - 2019.09
  • Checked customer prices and processed sales by scanning barcodes
  • Help customers with their general problems
  • Double-check promotions and discount policies, as well as follow up on money transfers and customer debts
  • Sell stamps and handle letters and packages
  • Managed over 100 customer calls per day.' or, "Increased sales by 10%".
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Taught new associates how to operate cash register, including how to open it, conduct customer transactions, and balance drawer
  • Clarifying customer's complaint in order to resolve product or service issues
  • Listen to questions and concerns of customers and respond with answers and solutions
  • Worked diligently to meet or exceed special goals, such as credit card applications, special donations, and specific product promotions, on regular basis.

Customer Service

Walgreens
2016.11 - 2017.08
  • Checked customer prices and processed sales by scanning barcodes
  • Double-check promotions and discount policies, as well as follow up on money transfers and customer debts
  • Provide support and assistance to customers who have problems with service
  • I'm restocking inventory and coordinating with coworkers
  • Talked to customers about [Product or Service], outlined restrictions, and educated them on policies
  • Answered questions about store policies and concerns to support positive customer experiences
  • Worked diligently to meet or exceed special goals, such as credit card applications, special donations, and specific product promotions, on regular basis
  • Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders, and pricing needs.
  • Cross-trained and backed up other customer service managers

Education

High School Diploma -

Debe High School
Trinidad And Tobago
06.2005

Skills

  • Document Filing
  • Chart Pulling
  • Patient Registration
  • Reminder Calls
  • Medical Insurance

Timeline

Patient Services Representative

CityMD Jamaica Urgent Care, Queens
2021.04 - Current

Patient Services Representative

Centers Urgent Care
2019.09 - 2021.04

Customer Service

The Home Depot
2017.09 - 2019.09

Customer Service

Walgreens
2016.11 - 2017.08

High School Diploma -

Debe High School
Tara Asha Baksh