Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara D. Woolfe

Bellerose,New York

Summary

Dynamic professional with over a decade of experience in relationship building, strategic planning, and project management. Demonstrates a strong ability to learn quickly and adapt to complex situations. Committed to fostering continuous team improvement while ensuring safety compliance and driving overall success. Proven track record in effectively managing administrative tasks with strict confidentiality while providing exceptional service and creating a welcoming atmosphere. Eager to leverage diverse talents in a new role across multiple industries to enhance the customer experience and contribute to organizational goals.

Overview

27
27
years of professional experience

Work History

MEDICAL SECRETARY

Northwell FlexStaff
New Hyde Park, NY
06.2025 - Current
  • Executed patient scheduling and management tasks using Soarian Allscripts electronic health record and Epic systems to ensure seamless operations.
  • Managed high-volume appointment scheduling for a network of 17+ providers, ensuring seamless coordination among various subspecialties.
  • Oversaw and optimized calendar management for provider scheduling.
  • Provided exceptional customer service to all patients, addressing inquiries promptly and courteously while maintaining confidentiality.

Lead Online Shopper

Stop & Shop
01.2024 - Current
  • Oversee online shopping order databases, process online orders, payments, and create schedules for employees.
  • Establish the framework for an effective order fulfillment platform while managing customer interactions.

Sr. Truck Control Agent/Customer Service Rep/Courier

FedEx Corp.
01.2014 - Current
  • Coordinate transportation schedules, ensuring timely arrivals and departures.
  • Lead 26-member team while fostering collaboration among drivers, ramp & warehouse staff, and ensuring top-notch customer service.
  • Supervised daily operations, ensuring timely package delivery and adherence to safety protocols.
  • Enhanced client interactions, achieving 98% on-time delivery and 97% satisfaction rate.

Customer Service Representative {311 Operator}

King Teleservices
01.2013 - 01.2014
  • Managed over 300 customer calls per shift, delivering information provided by the City of New York to its residents.
  • De-escalated while reassuring upset and challenging callers, clarified their needs, and suggested suitable city services.
  • Worked overtime and unscheduled hours to address both emergency and non-emergency situations.

Administrative Assistant

Law Office of Alan Pressman
01.2003 - 01.2013
  • Oversaw law office operations, improving document precision and client appointment management.
  • Organized attorney schedules, managing sensitive communications with precision.
  • Managed office communications and maintained professional relationships with clients and vendors.

Personal Assistant

Bridgestone Legal Staffing
01.1999 - 01.2002
  • Managed office operations, enhancing efficiency in client communications and logistics.
  • Elevated from Temporary to Personal Assistant through problem-solving and client management.
  • Coordinated staff and administrative functions, ensuring seamless legal staffing processes.

Education

Bachelor of Arts - Human Services

Audrey Cohen College
New York, NY

Skills

  • Empathic
  • Adaptability
  • Client Relations
  • Customer Advocacy
  • Conflict Management
  • Team & Operational Support

Timeline

MEDICAL SECRETARY

Northwell FlexStaff
06.2025 - Current

Lead Online Shopper

Stop & Shop
01.2024 - Current

Sr. Truck Control Agent/Customer Service Rep/Courier

FedEx Corp.
01.2014 - Current

Customer Service Representative {311 Operator}

King Teleservices
01.2013 - 01.2014

Administrative Assistant

Law Office of Alan Pressman
01.2003 - 01.2013

Personal Assistant

Bridgestone Legal Staffing
01.1999 - 01.2002

Bachelor of Arts - Human Services

Audrey Cohen College