Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taradeen Lum Perreira

Stockton,CA

Summary

Proven leader in retail management with a track record of enhancing customer satisfaction and boosting sales at Walgreens. Skilled in cash handling and problem-solving, adept at resolving conflicts and training staff to excel in customer service. Achieved significant improvements in store operations and team collaboration, contributing to a positive shopping experience and operational excellence. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

14
14
years of professional experience

Work History

Retail Sales Associate

HPM Building Supply
03.2023 - 10.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Cashier/Pharmacy Cashier

Costco
02.2020 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sales Assistant

Target
09.2018 - 01.2020
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Retail Supervisor

KTA Superstore Exptress
08.2016 - 09.2019
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
  • Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.

Retail Supervisor

Walgreens
02.2011 - 03.2016
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Coordinated merchandising displays, signage and sales enablement.
  • Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
  • Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
  • Boosted store sales through effective merchandising, product placement, and promotional displays.

Education

High School Diploma -

Hilo High School
Hilo, HI

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling
  • Retail Sales
  • Store Opening and Closing
  • Cash Register Operation
  • Phone Etiquette
  • POS system operations

Timeline

Retail Sales Associate

HPM Building Supply
03.2023 - 10.2024

Cashier/Pharmacy Cashier

Costco
02.2020 - 04.2023

Sales Assistant

Target
09.2018 - 01.2020

Retail Supervisor

KTA Superstore Exptress
08.2016 - 09.2019

Retail Supervisor

Walgreens
02.2011 - 03.2016

High School Diploma -

Hilo High School

Similar Profiles

CREATE PROFILE
Taradeen Lum Perreira