Summary
Overview
Work History
Education
Skills
Timeline
Generic

TaRael Webster

SOUTHFIELD,MI

Summary

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over units. Exceptional record of maintaining profitability through positive resident relations and cost controls. Dedicated Property Manager with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.

Overview

11
11
years of professional experience

Work History

Property Manager

CAPREIT
SOUTHFIELD, MI
09.2017 - Current
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Administered operations to handle needs of more than 400 tenants across 208 property units.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained sufficient number of units market-ready for lease.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

Leasing Agent

Beacon Management
Dearborn Heights, MI
06.2011 - 09.2017
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Invited prospects to fill out application upon completion of property tour.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Administered operations to handle needs of more than 400 tenants across 208 property units.
  • Escalated major issues to property manager for immediate remediation.
  • Monitored advertising effectiveness by gathering information about market competition in local area.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Recruited new residents through website advertising and marketing.
  • Conducted property tours to highlight features of properties.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Used MRI to help create property brochures for advertising available properties and developments.

Education

General Studies

Wayne State University
Detroit, MI

Associate of Arts - Graphic Design

Specs Howard School of Media Arts
Southfield, MI
06.2012

High School Diploma -

Redford High School
Detroit, MI
06.2006

Skills

  • Vacancy Marketing
  • Monthly Fee and Payment Collection
  • Property Service Contract Administration
  • Performance Assessment
  • Supply Coordination
  • Local and State Laws
  • Financial Reporting
  • Grounds and Facility Inspection
  • Contract Negotiation
  • Maintenance Oversight
  • Operating Cost Tracking
  • Operations Management
  • Administrative Leadership
  • Rent Pricing Optimization (One Site )
  • Team Building
  • Microsoft Office

Timeline

Property Manager

CAPREIT
09.2017 - Current

Leasing Agent

Beacon Management
06.2011 - 09.2017

General Studies

Wayne State University

Associate of Arts - Graphic Design

Specs Howard School of Media Arts

High School Diploma -

Redford High School
TaRael Webster