Taraesa Orduna
Winchester,VA
Summary
Proven leader and effective communicator, adept at fostering teamwork and delivering exceptional customer service, honed at Posh Pets Boutique. Demonstrates unparalleled problem-solving abilities and organizational skills, ensuring smooth operations and customer satisfaction. Committed to continual improvement and adept at adapting to new challenges, significantly enhancing team efficiency and operational success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Self Employed
Taraesa Orduna Helping Hands
Winchester, VA
01.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Assistant Retail Store Manager
Posh Pets Boutique
156 N. Loudoun Street Winchester, VA
10.2011 - Current
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Completed routine store inventories.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Assisted store manager in meeting standards for customer service and quality.
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Answered questions about store policies and addressed customer concerns.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Monitored competitor activity to stay informed of market trends and adjust strategies accordingly.
- Controlled store inventory and reviewed cash handling and operations reports.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
Education
Criminology
College of San Mateo
San Mateo, CASkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Organizational Skills
- Calm Under Pressure
- Organization and Time Management
- Decision-Making
- Verbal Communication
Timeline
Self Employed
Taraesa Orduna Helping Hands
01.2012 - Current
Assistant Retail Store Manager
Posh Pets Boutique
10.2011 - Current
Criminology
College of San Mateo