Summary
Work History
Education
Skills
Qualities and aptitudes
Timeline
Generic

Tara Eyolle Numa

Philadelphia,PA

Summary

Skilled and adaptable professional with experience in customer support, accounting, and administrative roles. Proficient in QuickBooks, Sage 50, and the Microsoft Office suite, with a strong ability to analyze and process financial data. Bilingual in French and English, excelling in fast-paced environments and adept at fostering customer relationships.

Work History

Customer Service Representative/Sales Associate

Winners TJX
QC, Canada
  • Boosted customer satisfaction through prompt resolution of inquiries and effective problem-solving.
  • Implemented strategies to take advantage of new opportunities.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Generate sales and demonstrate precise transaction processing skills

Specialist, Customer Support in Banking Services

Canadian Imperial Bank of Commerce (CIBC)
QC, Canada
  • Resolved customer issues by applying in-depth knowledge of CIBC systems and products, enhancing customer satisfaction.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Provided technical support for customers in resolving complex issues.
  • Participated in ongoing training and compliance activities.

Accounting Clerk

MASSIVART
QC, Canada
  • Ensured accurate accounts receivable records and streamlined monthly billing, improving financial accuracy.
  • Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
  • Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
  • Processed invoices, payments, and statements in a timely manner.
  • Prepared bank deposits by compiling data from cashiers.
  • Reconciled financial discrepancies by collecting and analyzing account information.
  • Generated financial reports for management review on a regular basis.

Administrative Assistant

Femmes En Santé Clinic
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Education

Bachelor of Business Administration - Finannce/ Accounting

École Des Sciences De La Gestion – Université Du Québec À Montréal (School of Management Sciences – University of Quebec in Montreal)
Montréal, QC
01-2024

Collegial Studies in Computerized Financial Management -

Collège CDI
QC, Canada
12.2020

Skills

  • QuickBooks
  • Financial Reporting
  • Account Reconciliation
  • Customer Service Excellence
  • Team Leadership
  • Problem-Solving
  • Sage 50 software skills
  • Microsoft Office suite (Word, Excel, Outlook, Access) skills
  • Active Listening/ Excellent Communication
  • Coaching and Mentoring
  • Bilingual (French and English)

Qualities and aptitudes

Welcoming/ Active listening/ Excellent communication skills/ Patient/ Punctual/ Ability to work in a team/ Good stress management/ Sense of observation/ / Highly organized and very detail oriented/ Eager to learn/ Ability to multi-task and work autonomously

Timeline

Customer Service Representative/Sales Associate

Winners TJX

Specialist, Customer Support in Banking Services

Canadian Imperial Bank of Commerce (CIBC)

Accounting Clerk

MASSIVART

Administrative Assistant

Femmes En Santé Clinic

Bachelor of Business Administration - Finannce/ Accounting

École Des Sciences De La Gestion – Université Du Québec À Montréal (School of Management Sciences – University of Quebec in Montreal)

Collegial Studies in Computerized Financial Management -

Collège CDI

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Tara Eyolle Numa