Dynamic medical assistant with a proven track record at Quad Medical, specializing in patient triage and operational efficiency. Expertise in OSHA compliance and effective communication has consistently enhanced patient satisfaction and streamlined processes. Committed to fostering a welcoming environment while ensuring adherence to healthcare standards.
Overview
10
10
years of professional experience
Work History
Medical Assistant/Receptionist
Quad Medical
Blue Springs, MO
05.2024 - Current
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Explained treatment procedures and physicians' instructions.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Administered medications under physician's supervision.
Scheduled appointments for patients via phone and in person.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Handled general office duties to support administrative staff during peak hours.
Maintained records of all safety inspection activities conducted.
Provided technical advice on OSHA safety requirements to management personnel.
Reviewed existing information for accuracy and made necessary corrections.
Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Medical Assistant
Summit Family And Sports Medicine
Lee's Summit, MO
07.2019 - 05.2024
Prepared treatment rooms for patient examinations.
Provided assistance to medical staff in performing minor surgical procedures.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Assisted back office patient processes to reduce office wait times.
Documented notes during patient visits.
Explained treatment procedures and physicians' instructions.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Administered medications under physician's supervision.
Pediatric Medical Assistant
Priority Care Pediatrics
Liberty , MO
06.2017 - 06.2019
Facilitated communication between doctors, patients, and other healthcare professionals.
Performed throat swabs and other basic diagnostic procedures.
Maintained accurate and up-to-date patient records.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Assisted pediatricians in conducting routine check-ups and patient assessments.
Administered vaccines, injections, and other treatments as directed by physicians.
Implemented infection control and safety protocols.
Medical Assistant
St. Luke's Hospital of Kansas City
Kansas City, MO
10.2014 - 06.2017
Kept facility stocked with necessary supplies, equipment and instruments.
Conducted phone triage to assess patient needs and determine appropriate action plan.
Retrieved medical charts for healthcare staff for filing in medical records.
Answered questions and fulfilled requests with friendly and knowledgeable service.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Scanned and converted paper records to digital format, ensuring clear and legible documents.
Scheduled appointments for patients via phone and in person.
Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Collected specimens from adult, geriatric, and special needs patients.
Education
Associate of Applied Science - Health Care Administration
Metropolitan Community College
Kansas City, MO
05-2020
NRCMA - Health Administration
Concorde Career College
Kansas Vity
11-2014
Skills
Medical receptionist experience
Patient check-in and check-out
Medical office administration
Accurate Data Entry
MS office
Organizational Time Management
OSHA Compliance Expertise
Vaccine Coordinator
Friendly communication
Initiative-taking
Attention to detail
Problem-solving
Patient triage
Timeline
Medical Assistant/Receptionist
Quad Medical
05.2024 - Current
Medical Assistant
Summit Family And Sports Medicine
07.2019 - 05.2024
Pediatric Medical Assistant
Priority Care Pediatrics
06.2017 - 06.2019
Medical Assistant
St. Luke's Hospital of Kansas City
10.2014 - 06.2017
Associate of Applied Science - Health Care Administration
Supervisor of Picking Department at Quad City Freight & Quad City Consolidation, Inc.Supervisor of Picking Department at Quad City Freight & Quad City Consolidation, Inc.