Tarah Gilmer
Omaha,NE
Summary
I excelled in roles at Bank of the West, enhancing foreclosure processes and training team members with a focus on compliance and efficiency. Leveraging Microsoft Excel for data analysis and fostering collaborative teamwork, I significantly improved operational workflows, demonstrating meticulous attention to detail and a supportive mindset.
Overview
7
7
years of professional experience
Work History
Specialist I
BMO Bank
Omaha, USA
09.2023 - Current
- Analyzed data to assess likelihood of account collection.
- Refer and remove residential and small business loans to and from foreclosure
- Review and execute legal foreclosure documents provided by attorney
Project Specialist
The Container Store
Omaha, USA
03.2021 - Current
- Provide great customer service when assisting at checkout
- Provide possible solutions to customers
Collections Rep Specialist-Lead
Bank of the West
Omaha, USA
07.2021 - 08.2023
- Process and monitor delinquent HOA assessments, delinquent property taxes, tax foreclosures, wrongful foreclosure lawsuits, quiet title actions, equity lawsuits, title claims, mechanics lien, and code violations
- Assist in training of new foreclosure processors and checking processor’s work for accuracy
- Pay vendor invoices for Default Servicing Department
- Work with Compliance Department to ensure all departments under Default Servicing have updated policies and procedures that comply with recent bills passed by Legislature
- Review and provide updates from investor servicing handbooks to the applicable Default Servicing Department(s)
Sr Foreclosure Processor
Bank of the West
Omaha, USA
07.2018 - 06.2021
- Refer and remove residential mortgage loans to/from foreclosure
- Review and execute legal foreclosure documents provided by attorney
- Prepare bid instructions for foreclosure sales
- Manage property preservation on all active foreclosure properties
- Process and pay invoices
Mortgage Collection Rep II
Bank of the West
Omaha, USA
03.2018 - 06.2018
- Called customers on delinquent mortgage accounts
- Assisted with mailing out state and investor specific letters monthly
- Preformed skip tracing when necessary
- Collected required documents from borrowers on incomplete Loss Mitigation applications
Education
Bachelors - Behavioral Science
Bellevue University
01.2018
Associates - Criminal Justice/Homeland Security
Metropolitan Community College
01.2016
High School -
South Sioux City High School
01.2012
Skills
- Microsoft Excel, Word, and PowerPoint
- Collaborative Teamwork
- Guidance and Support
- Clear Verbal Communication
- Effective Written Communication
- Supportive Mindset
- Proactive Contributor
- Meticulous Attention To Detail
References
Doris Lawson, Previous Manager at Bank of the West, 206-679-3803, doris.Lawson@bmo.com
Timeline
Specialist I
BMO Bank
09.2023 - Current
Collections Rep Specialist-Lead
Bank of the West
07.2021 - 08.2023
Project Specialist
The Container Store
03.2021 - Current
Sr Foreclosure Processor
Bank of the West
07.2018 - 06.2021
Mortgage Collection Rep II
Bank of the West
03.2018 - 06.2018
Bachelors - Behavioral Science
Bellevue University
Associates - Criminal Justice/Homeland Security
Metropolitan Community College
High School -
South Sioux City High School
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