Highly-motivated employee specializing in Healthcare, with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively remotely with minimal supervision, and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Quality Assurance Specialist
Garten Services
Salem, Or
03.2022 - 03.2024
Directed operations to guarantee compliance with licensing standards for Supported Employment and Day Programs under Oregon Department of Disability Services
Crafted high-quality, mission-focused orientation materials and facilitated personalized training sessions for new team members.
Optimized documentation method, recovering approximately $30,000 in missing revenue monthly
Collaborated within company's Safety Committee to improve health and safety protocols
Directed monthly department-wide fire drills and coordinated annual safety tours.
Engaged with executives to formulate and implement streamlined solutions for essential quality challenges.
Direct Support Professional
D & D Foster Care Services
Salem, OR
08.2020 - 03.2022
Delivered direct support services to clients with developmental and intellectual disabilities in group home environment
Assisted clients with essential daily tasks including showering, dressing, toileting, and meal preparation.
Managed the proper implementation of prescribed medications and treatments for clients using Therap Services, a web-based system for care providers.
Documented and preserved thorough shift reports, recording vital signs and essential client information
Direct Support Professional
Home Instead
Salem, OR
09.2019 - 05.2020
Served as a caregiver, providing grooming and medical aid to senior clients in the privacy of their residences
Customized client experiences to cater to individual interests and preferences
Maintained shift records daily for each client, noting any medical needs client might have, and corresponded with other service providers as well as client’s physicians
Provided housekeeping services as needed in client’s homes, as well as pet care
Program Manager
Renew Consulting
Albany, OR
06.2018 - 03.2019
Directed and facilitated operations of residential group home for clients with developmental disabilities.
Supervised and mentored program staff
Finalized an up to date staffing schedule, ensuring required supervision hours were met
Concluded annual staff reviews, determining If employees were eligible for raises
Composed each client’s annual ISPs, arranged and led ISP team meeting
Supported Living Coordinator
Community Vision, INC
Portland, OR
11.2016 - 10.2017
Directed twenty support staff for five clients with developmental disabilities in their own homes
Officiated monthly house meetings for each home
Problem solved, coached, and disciplined staff members in accordance with the company’s Policies and Procedures
Approved ADP entries weekly, making sure staff were accurately paid
Was on call for caseload Monday-Friday, 24 hours a day, and for the entire program of 120 support staff 5 times a year.
Assimilations and Facility Ministry Leader at Real Life Ministries, Hayden CampusAssimilations and Facility Ministry Leader at Real Life Ministries, Hayden Campus