Tarah Herbert
Englewood
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
17
17
years of professional experience
Work History
Manager
No Mow Worries Lawn Care
Englewood
12.2022 - Current
- Managed daily operations to ensure efficient lawn care service delivery.
- Supervised team members and coordinated schedules for optimal performance.
- Established customer relationships to address inquiries and provide support.
- Prepared invoices, bank deposits and payments.
- Created, processed, and distributed monthly invoices for customers.
Assistant
Spinnaker Cafe
Englewood
01.2019 - 04.2021
- Assisted customers with menu selections and daily specials.
- Maintained cleanliness and organization of dining area and kitchen.
- Collaborated with kitchen staff to ensure timely food preparation.
- Assisted in preparing dough and batter for various bakery products.
- Maintained cleanliness and organization of workstations and storage areas.
- Operated baking equipment, including ovens and mixers, following safety protocols.
- Assisted customers with product selection and provided exceptional service experience.
- Collaborated with team members to meet daily production goals effectively.
- Monitored inventory levels of ingredients and supplies for timely restocking.
- Developed innovative menu concepts based on market trends and customer preferences.
- Analyzed customer feedback to refine menu offerings and enhance satisfaction.
- Created visually appealing menu layouts that highlight key dishes effectively.
- Developed and maintained website content across various platforms.
Assistant Manager
Wendys BFG Ft.Myers
Englewood
12.2014 - 12.2015
- Assisted in managing daily operations and staff scheduling at a fast-paced restaurant.
- Trained and mentored new team members on service standards and procedures.
- Oversaw inventory management, ensuring stock availability and freshness of products.
- Implemented quality control measures to maintain food safety and hygiene standards.
- Resolved customer complaints promptly, improving satisfaction and loyalty.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Manager
Spinnaker Cafe
Englewood
10.2008 - 08.2014
- Managed daily operations to ensure efficient lawn care service delivery.
- Supervised team members and coordinated schedules for optimal performance.
- Established customer relationships to address inquiries and provide support.
- Trained and supervised staff on food safety and service procedures.
- Managed daily operations to ensure smooth restaurant service and customer satisfaction.
- Developed and implemented staff schedules to optimize labor efficiency.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
- Created new menu items based on customer feedback and industry trends.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Education
Some College (No Degree) - Sociology
State College of Florida
Bradenton, FLSkills
- Team leadership
- Customer relationship management
- Schedule coordination
- Inventory management
- Cash handling
- Task delegation
- Branding techniques
- Content creation
- Digital marketing
Accomplishments
- Awarded Wendy’s manager of the year 2015
Timeline
Manager
No Mow Worries Lawn Care
12.2022 - Current
Assistant
Spinnaker Cafe
01.2019 - 04.2021
Assistant Manager
Wendys BFG Ft.Myers
12.2014 - 12.2015
Manager
Spinnaker Cafe
10.2008 - 08.2014
Some College (No Degree) - Sociology
State College of Florida