Versatile and professional with a background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Project Coordinator
Sedgwick Properties
Chicago, IL
03.2022 - Current
Kept projects on schedule by managing deadlines and adjusting workflows.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Gathered requirements for ongoing projects and organized details for management use.
Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
Coordinated presentations for customers and project members to detail project scope, progress and results.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Adhered to budget requirements with excellent planning and consistent expense monitoring.
Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
Patient Accounts Associate
OSF St. Anthony Medical Center
Rockford , Illinois
06.2021 - Current
Reviewed issues, analyzed and interpreted data and determined corrective action.
Addresses billing questions and ensures appropriate resolution of problems.
Maintain knowledge of current guidelines and requirements for claim submission.
Enforced documentation requirements to meet industry policies and regulations.
Review and interpret claim/remittance information to clearly determine appropriateness of payments and adjustments.
Recognize when account issues are present and demonstrate the appropriate action to ensure account resolutionincluding relocating payments, rebilling, or move the account to escalation which includes an appeal.
Contributed to department projects, documentation, general analysis and testing.
Answered questions to facilitate account opening and maintenance.
Reviewed figures, postings and documents for correct entry, completeness and accuracy.
Reviewed general ledger entries and assessed accuracy.
Patient Access Associate
OSF St. Anthony Medical Center
Rockford , Illinois
11.2020 - 06.2021
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Followed document protocols to safeguard confidentiality of patient records.
Facilitated communication between patients and various departments and staff.
Salon Leader
Hair Cuttery
12.2015 - 11.2018
Lead, monitor, and analyze the daily operations of the salon
Responsible for sustaining a healthy, positive, team environment, and ensuring that services are delivered smoothly by training if necessary
Also responsible for scheduling to ensure there was enough salon professionals to meet the guests needs.
Oversaw salon employee performance, facility cleanliness and sales.
Worked to continuously increase salon business through effective sales, service and operations policies.
Controlled inventory by tracking expenses, purchases and shelf stock.
Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Maintained general appointment calendar and set shift schedules.
Evaluated employee performance through close observation and performance rubrics.
Owner / Manager
Shear Design Team
Freeport , Illinois
03.2009 - 11.2015
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Created and monitored promotional approaches to increase sales and profit levels.
Reconciled daily sales, returns and financial reports in QuickBooks.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Optimized team hiring, training and performance.
Education
MEDICAL CODING - AAPC CERTIFIED
Rock Valley College
Rockford
2021
Skills
Team Oriented
Decision Making
Problem Solving
Time Management
Speed Typing
Data Entry
ICD-10 & CPT
MS Word
MS Excel
Medical Terminology
Keyboarding
Cost Management
Continuous Improvements
Compliance Enforcement
Cultural Sensitivity
Conflict Resolution
Project Coordination
Verbal and Written Communication
Customer Service
Budget Preparation
Schedule Management
Regulatory Compliance
Data Collection
Quality Assurance
Business Development
Attention to Detail
Critical Thinking
Good Judgment
Adaptable and Flexible
Multiple Priorities Management
Project Organization
Team Meetings
Negotiation
Additional Information
Sheila Hartman SheilaHartman59@hotmail.com Executive Director Oakley Courts (815)-541-2594