Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tarah Stokes-Ybarra

Summary

Dynamic and results-driven professional with a proven track record of enhancing operational efficiency and profitability through strategic integration of business acumen and technical expertise. A strong advocate for continuous improvement, fostering collaboration between management and staff to streamline information flow and drive organizational success. Recognized as a proactive troubleshooter, adept at navigating complex challenges and implementing effective reorganizations that yield tangible results. Eager to explore new opportunities aligned with a commitment to excellence and a passion for achieving collective goals within a forward-thinking organization.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

19
19
years of professional experience

Work History

Office Manager

Opal Enterprises Inc
07.2021 - Current
  • Led cross-functional teams to enhance operational efficiency and drive process improvements.
  • Collaborated with cross-functional teams to resolve complex customer issues.
  • Led customer service team to enhance satisfaction through streamlined support processes.
  • Managed scheduling and coordination of meetings, optimizing time management for leadership.
  • Coordinated with vendors to manage supplies, maintaining inventory levels and cost control.
  • Supervised administrative staff, providing mentorship and guidance to enhance performance standards.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Developed budgets and forecasts, aligning financial strategies with organizational goals.
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.

Client Services Associate

Certified Laboratories
07.2019 - Current
  • Invoice Review, and Client Invoice Distribution
  • Internal problem solving, and strategizing workflow
  • AP Processing
  • Alphanumerical Filing/ Scanning & Printing- Taking company paperless

Assistant Property Manager

Autumn Run Apartments
03.2019 - 07.2019
  • Showing Available Units/ Lease Executions
  • Managed payment and invoicing for tenants, and vendors
  • AR/ AP payment processing and following up on payments owed
  • Alphanumerical Filing/ Scanning & Printing

Production Administrative Assistant

Opal Enterprises Inc.
03.2015 - 12.2018
  • Acting Liaison between clientele and company, and preparation and communication for project commencement
  • Managed payment and invoicing for customers, and all warranty information for materials
  • Contract validity and legalization
  • Obtaining all permits and communication for construction with City/ County/ Township/ Villages/ HAO

Lead Customer Service Representative

Direct Buy
09.2012 - 03.2015
  • Generated interest for company by engaging potential customers with proprietary sales techniques
  • Set appointments with potential customers for personalized visits to our showroom
  • Trained new employees on company's policies, procedures, and sales scripts.

Lead Bartender

The End Zone Bar & Grill
03.2010 - 06.2024
  • Managed weekly vendor deliveries and orders by inspecting products and good and handling invoices & payments.
  • Assessed inventory weekly to maintain full stock of products, goods, food & beverages.
  • Attended to 150+ patrons quickly & courteously on varying shifts with live entertainment.
  • Trained new employees on company's rules, POS system, stock and inventory tracking, and open and closing duties.
  • Developed and implemented cocktail menus, incorporating seasonal ingredients to elevate guest experience.

Sales Management

Walter Payton's Roundhouse
02.2007 - 04.2010
  • Maintained online store, vendor shipment, and budget by creating bar codes to track merchandise and input data into computer system for inventory records.
  • Produced and designed new products for marketing.
  • Controlled shrink by educating and training staff on shrink prevention.
  • Provided customer service and utilized POS system for customer purchases.

Education

High school Diploma -

West Aurora Senior High School

No Degree - Accounts Receivables And Accounts Payable

QuickBooks Training Courses
Online Courses
01-2023

Skills

  • MS Office (Word, Excel, PowerPoint, Outlook),
  • QuickBooks, Accounts Receivable, & Accounts Payable,
  • Customer service,
  • Digitized and hard file alphanumeric filling system
  • Customer service excellence
  • CRM integration and proficiency
  • Time management expertise
  • Maintaining confidentiality
  • Teamwork and collaboration
  • Attention to detail
  • Verbal and written communication

Timeline

Office Manager

Opal Enterprises Inc
07.2021 - Current

Client Services Associate

Certified Laboratories
07.2019 - Current

Assistant Property Manager

Autumn Run Apartments
03.2019 - 07.2019

Production Administrative Assistant

Opal Enterprises Inc.
03.2015 - 12.2018

Lead Customer Service Representative

Direct Buy
09.2012 - 03.2015

Lead Bartender

The End Zone Bar & Grill
03.2010 - 06.2024

Sales Management

Walter Payton's Roundhouse
02.2007 - 04.2010

High school Diploma -

West Aurora Senior High School

No Degree - Accounts Receivables And Accounts Payable

QuickBooks Training Courses

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