Tarah Vandiver-Payne
Choctaw ,OK
Summary
Experienced Coordinator with a proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Successfully coordinates multiple projects simultaneously while meeting critical deadlines. Strong communication skills coupled with problem-solving abilities have positively impacted previous workplaces.
Overview
4
4
years of professional experience
Work History
ITT Coordinator
ImageNet Consulting
01.2024 - Current
- Created plans aimed at streamlining processes and cutting down on expenditure.
- Collaborated with other departments to guarantee the time-bound and cost-effective project delivery.
- Demonstrated proficiency in collaborating with coworkers from various backgrounds to attain company objectives while managing concerns linked to the services provided.
- Cooperated with groups across different functions to reach targets.
- Collaborated with vendors to coordinate contracts for necessary services or products.
- Drove collaboration among various departments to swiftly address and resolve issues.
- Supported fellow workers in accomplishing duties, contributing to enhanced workplace performance.
- Managed meticulous records outlining vendor details and contract terms.
- Managed and negotiated vendor relationships resulting in cost savings for the company.
- Maintained adherence to relevant regulations and laws regarding vendor relationships.
- Managed timely resolution of disputes between vendors and internal stakeholders.
- Handled various vendor communications seamlessly on a regular basis.
- Maintained oversight of vendor performance to guarantee compliance with contracted service level agreements.
- Maintained meticulous records of contract terminations and updates.
- Enhanced profitability and revenue through the identification of customer needs and the determination of appropriate offerings.
Customer Service Representative
ImageNet Consulting
01.2022 - 01.2024
- Demonstrated dedication to providing outstanding customer service by efficiently addressing customer inquiries.
- Demonstrated exceptional customer service by assisting with various aspects, including the ordering process, billing issues, returns and exchanges, as well as technical support.
- Employed problem-solving skills to drive resolution of complex issues by fostering interdepartmental collaboration.
- Recognized opportunities for enhancement in customer service operations and proposed appropriate adjustments.
- Established rapport with customers through dedicated help and unwavering support.
- Delivered exceptional customer assistance by promptly answering incoming calls and emails, addressing queries and facilitating product or service transactions.
- Demonstrated exceptional talent in defusing complicated customer concerns while fostering a positive rapport.
- Communicated with customers to actively listen, address concerns and provide solutions for product-related enquiries.
Receptionist
A New Beginning Healthcare
08.2021 - 01.2022
- Delivered exceptional customer service by promptly attending to caller queries and aiding in quick resolution.
- Efficiently organized appointments for a wide range of patients.
- Ensured a well-organized reception area through material organization and furniture tidying.
- Verified insurance identification cards to permit coverage of appointments.
- Supported staff members by handling various administrative responsibilities like letter typing, document filing, scanning, and copying.
- Executed accurate customer payment processing by following company policies and procedures, using online payment systems.
- Ensured accurate completion of necessary documents prior to processing.
- Maintained organized scheduling system with high attention to detail.
- Ensured accurate maintenance of accounts with regular updates to patients' data.
- Streamlined team operations by providing swift and error-free assistance in tasks involving document arrangements, schedule reconstructions,copy handling and fax transmission.
- Organized and verified schedules for executive staff.
- Handled customer concerns effectively by ensuring swift resolution of their issues.
Housekeeper
Down Home Cleanin'
01.2021 - 08.2021
- Efficiently managed time to complete tasks within designated timeframes while paying attention to detail.
- Supported hygienic environment by consistently cleaning bathrooms and maintaining upkeep of fixtures including toilets, tubs, showers, and sinks.
- Handled customer inquiries on housekeeping needs with exceptional communication skills.
- Verified presentability of guest rooms through thorough post-cleaning inspections.
- Alerted supervisors promptly regarding any identified maintenance issues or damages.
- Maintained a safe working environment by strictly following standard procedures for handling hazardous materials
- Implemented regular sanitization protocols for frequently touched objects like telephones, and light switches.
- Kept surroundings in a neat and presentable state by performing tasks such as vacuuming floors and dusting furniture.
- Maintained strict adherence to guidelines in handling cleaning chemicals.
- Earned reputation for providing excellent customer service through positive interactions with clients and guests on a daily basis.
- Enhanced cleanliness standards through strategic relocation of beds, sofas, and other small furniture for comprehensive cleaning of baseboards.
- Achieved a polished look by eradicating finger marks and smudges from doors, frames, and glass partitions.
- Optimized ventilation performance by regularly removing dust from air conditioning diffusers and vents.
- Assisted with laundry services, performing tasks such as washing, drying, and folding linens.
Education
High School Diploma -
Epic One On One Charter High School
Oklahoma City, OK05.2021
Skills
- Document Organization
Project Coordination
Efficient Resource Management
Detail-Oriented Data Management
Contractual Compliance Management
Service Excellence
Effective Schedule Coordination
Patient Information Management
Medical Language Proficiency
Strategic Task Prioritization
Timeline
ITT Coordinator
ImageNet Consulting
01.2024 - Current
Customer Service Representative
ImageNet Consulting
01.2022 - 01.2024
Receptionist
A New Beginning Healthcare
08.2021 - 01.2022
Housekeeper
Down Home Cleanin'
01.2021 - 08.2021
High School Diploma -
Epic One On One Charter High School
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